1 Define project scope and structures, secure resources, make plans.2 Drive project executions,make sure project progress on track,handle change order;manage customer expectations; 3 Handle project finance;4 Cope with project closure.

1 Answering emergency calls from local support engineers；2 Arranging global recovery team and diverting team teams members to a conference bridge;3 Dealing with Hot FTS requests;Coping with other issues raised by first-line engineers;4 Long duration emergency analysis SPOC;5 Follow up with emergencies and related analysis;