● Data Analysis & Reporting: Identified potential customers through strategic leasing activities, accurately analyzed the actual needs and potential pain points of each customer, developed customized leasing plans, and achieved a 90% tenant occupancy rate.● Client Data Management: Used Nexudus to assist new tenants with the move-in and move-out processes, including data entry, verification, and analysis of various leasing procedures. Analyzed customer usage rates to identify more effective methods for improving efficiency and matched partners with customer needs to enhance service quality.● Project Management: Organized large-scale seasonal events with more than 500 attendees, provided sales plans and event planning for over 20 suppliers, and developed targeted event plans through the analysis of target communities. Deepened the relationship between project suppliers and events, improving the company’s image and influence within the community.● Strategic planning: Restructured the company’s leasing strategies, implemented data-driven marketing strategies, and used Aurora-Xiaohongshu to identify target customers. These efforts led to a 66% increase in revenue within the first three months of employment and positioned the company for stable growth.● Technical Expertise: Proficient in using Xiaohongshu data analysis tools to quantify trends by identifying daily regional trending keywords. Leveraged critical data and effectively combined it with Canva to create marketing content and posters, ensuring advancements in social media marketing analysis.● Customer Relationship Management & Compliance: Proficient in using Salesforce to document and analyze customer needs, regularly followed up to increase conversion rates, enhanced communication with clients, and meticulously recorded all processes.

● Client Consultation: Analyzed client data using Hour Power Pro to assess individual needs, financial goals, and risk profiles. Leveraged insights from training to enhance understanding of risk management and financial planning. Tailored and recommended life insurance policies that aligned with clients’ specific circumstances and long-term objectives.● Data Management: Managed and maintained client data, ensuring accurate record-keeping and compliance with insurance regulations to enhance the efficiency of client service operations. Developed targeted marketing strategies to reach potential clients, resulting in a significant increase in policy sales.● Customer Service: Provided ongoing support to clients, assisting with policy changes, claims processing, and general inquiries. Addressed clients’ needs with a high level of professionalism to build long-term relationships and increase client satisfaction.