Jibin Dev Email & Phone Number

Bengaluru, Ka, In

Dubai, United Arab Emirates

Headed the sales efforts for technical courses, including BIM, AutoCAD, Data Science, Cyber Security, and Digital Marketing, in the Middle East region, successfully achieving and exceeding quarterly revenue targets.Managed the operations of the Abu Dhabi center, overseeing a dedicated team of 6 professionals. Provided leadership, guidance, and training to ensure optimal performance and a cohesive work environment.Designed and delivered tailored corporate training programs, addressing the specific needs of organizations in the UAE.Conducted regular market research and competitor analysis to stay ahead of industry trends and identify new business opportunities.Actively engaged in running various advertising campaigns, including WhatsApp Gupshup shots, Facebook campaigns, Instagram, LinkedIn, and conventional marketing methods, contributing to a substantial increase in course enrollment and brand recognition.Implemented effective sales training programs for the team, enhancing their product knowledge and sales skills, resulting in improved conversion rates and customer satisfaction.

Bangalore Urban, Karnataka, India

•Assisted a team of 4 to become the front line of promoting Sales of Wakefit mattress and furniture across India.• Oversaw the training of team members on new process, product updates and the on use of tools like LeadSquared.• Addressed escalations and high value clients and their needs.• Achieved a monthly revenue target of 40,00,000.00 INR ($50,000.00).• Held Business meetings & developed a chain of contacts to establish a long-lasting business relationship.• Coordinated with the various production and logistic teams across the country to ensure the timely delivery of the product and post purchase services.• B2B Premium consignments – Lenskart, IIGM Pvt. Ltd., Kembavi Architects.• Maintained a competitive track record with constant monthly performance awards• Planned and executed WhatsApp marketing campaign.• Implementation of AR (Augmented Reality) Campaign on Instagram and Facebook using Spark AR tool.

Bangalore Urban, Karnataka, India

• Handled both inbound and outbound calls regarding Digital Marketing course.• Coordinated and scheduled professional exams like PMP, ITIL SO, ITIL 4 foundation etc.• Handled escalations and high-tension tickets for post purchase services.• Allotment of Certificates and certificate related tickets.• Digital Marketing course queries and assisting Clients with their certification projects.• Provided Customer service for both National (Indian) and International.• Awarded Customer Service Champion Award.

Bangalore Urban, Karnataka, India

• Led the multisport facility with the country’s best academies for competitive sports development.• Assisted the company in business operations and monitored over marketing and sales vertical.• Oversaw and vetted social media platform’s content and management by creating portfolios for individual sports, client(academies) and the Facility as a whole.• Led the team of B2B clients running the coaching programs for CAPSA from Gary Kirsten Cricket India (GKCI), Bangalore Football Club (BFC), National Basketball Association (NBA), Prakash Padukone Sports Management (PPSM) and Swim Line Academy.• Collaboration and onboarding various brands for Sponsorship and Discount partnership like – Subway, Coffeeday, Rolls on Wheels, BFC, Polar Bear etc.• Assisted in organising Summer and Winter Sports camps for over 1500 students between the age group 4-16 years.• Developed sales stratergies for “Pay and Play” vetical by establishing a long-lasting membership with clients for all sports in facility & initiated the Playo online platform to funnel clients and maximize customer satisfaction.

Bachelor Of Technology - Btech, Mechanical Engineering, 60%

Pcme, Electronics, A

High School Diploma