Jibran Bashir Bhat Email & Phone Number

As a dedicated Customer Service Representative fluent in English and urdu, I excel in providing exceptional customer support across diverse markets. With over Five years of experience in Govt and Public sector,I have developed a keen ability to navigate complex customer inquiries with patience and understanding.My expertise lies in resolving customer issues swiftly while maintaining a compassionate tone, ensuring that every interaction ends positively. I am adept at using various systems to track customer interactions and analyze feedback, which helps in personalizing service and improving satisfaction rates.In my current role, I have been recognized for achieving a 98% customer satisfaction score and have successfully reduced call handling times by 20% without compromising service quality. I am committed to continuous improvement and regularly participate in professional development courses to enhance my communication and problem-solving skills.I am passionate about fostering inclusive customer experiences and am always seeking ways to go above and beyond for customers, ensuring that they feel heard, valued, and respected in every interaction.