A versatile and results-driven extensive experience in marketing support services, including BTL activities, Outdoor, In-store branding, brand activation and OOH category. The experience extends to various aspects of the Call Centre industry including management and business operations, Customer support services, Human Resource Management and ERP. Strong leadership skills; organizational, oral/written communication, interpersonal, analytical, and problem resolution skills. Able to guide, motivate and train teammembers towards achieving personal, performance and organizational objectives.Ability to grasp and apply new ideas, concepts and methods. Dedicated, innovative and self-motivated team player. Strong Managing background. Proficient in the use of various computer programs and applications.Specialties: - In developing customized, tailor based POP / POS solution for FMCG companies.- Outdoor Advertising including spectacular sites, on road campaigns, BTL activities and activation campaigns.- Customer Services orientation.- Resource allocation and planning- Budgeting and financial analysis
Red Communication Arts - Publicis Groupe France
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Account ManagerRed Communication Arts - Publicis Groupe France Sep 2012 - PresentLahore, PakistanMaintain awareness of current research, the marketplace, the competitiveenvironment, the client’s industry and the client’s position in order to recommendstrategies/projects to the Senior Management.• Build strong working relationships with clients based on the Agency as a strategicresource and business partner• Effectively represent the Agency product to the client and educate them as to itsapplicability to their business (advertising, pr, media, creative, interactive, etc.)• Prepare project estimates and facilitate client authorization.• Complete production orders as needed and distribute to creative teams.• Complete media authorizations as needed and distribute to media.• Establish internal project deadlines and coordinate with creative teams to ensurethat projects are of highest quality and completed on time.• Provide production assistance including prop, talent, photo/film acquisition, releaseforms, and usage paperwork as required.• Complete jobs profitably as measured by the actual job billing versus project estimate.• Prepare billing and budget reports.• Keep Top Management apprised on status on all projects. Conduct internal team meetings to allign jobs in pipeline and the ones delivered for assesment.• Motivate Account Executives to harmonize work environment, increase dedication level, apprais their performance and add value in profeciency. • Assist Top Management in all aspects of account planning, development, and production asrequested.- Launched Fatburger in Karachi Pakistan on the creative front in terms of advertising concepts, designs and strategy.- Worked on Nestle Pure Life- Launched Nescafe Cold Coffee Campaign. Working on various Nescafe Product range from Nescafe Classic, Gold, 3 in 1, Alegria.- Servicing group of accounts from FMCG to textile industries. Nestle, Fatburger, Haleeb Foods, HKB, Fivestar Textiles International, So Kamal Textiles- Key player for pitch to Warid Telecom.
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PartnerBrand Blvd Feb 2011 - Present- Financial Management- Business Development- idea Generation Unit- Business expansion planning- Effective resource utilization- Cost cutting measure & wastage control strategy formation- On ground execution planning
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Manager Business DevelopmentRavi Digital Print Sep 2011 - Sep 2012Lahore, Pakistan- Relationship Building with both existing and prospect clients.- Approaching prospect clients for business expansion.- Handling escalated issues of existing clients.- Ensuring Quality deliverable and clients satisfaction.
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Manager Client ServicesRavi Digital Print Jul 2009 - Sep 2011Lahore Pakistan Providing marketing support services and maintaining direct professional relationship with clients. Handling diversified cliental portfolios; Nestle’ Pakistan, Makro Habib Pakistan, Askari Investment Management Developing POP/POS, OCD, Category, Channel & trade marketing solutions with Research & Development Unit. Creating a temptation, interactivity in desktop / counter top solutions through uniqueness and creativity.Ideas for NPL PET and ready to drink beverage category Re-discovering ceiling graphics exploring an interactive model with diverse usage in almost all categories. Introducing a utility based products in trade; for strengthening bonds with retailer to increase direct sales. Developing prototypes & complete activity plan for brand activation, re-launch etc. Setting out channel campaigns on national level and Working on Business Development Projects and maturing prospect clients. Ensuring project deliverables and meeting execution timelines. Keeping a complete business track and correspondence records for analytical solutions.
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Manager OperationsScan Trading & Construction Co. Nov 2008 - Jul 2009Dha, Lahore, Pakistan To ensure the project is executed proficiently and is completed within the deadline. Coordinating with operation, technical and skilled staff. Maintaining books of accounts, budgets and analytical records to keep a keen track of financial and monetaryactivities. Calculate and analyze requirement of raw material, stock levels and requirements. Planning, budgeting and controlling operational activities.
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Human Resource ExecutiveAbacus Consulting May 2008 - Nov 2008Pakistan To identify current & prospective staffing requirements, evaluate candidates to organize & administer staffconsultation and grievance procedures and to provide employee assistance, counseling and recognitionprograms. Payroll preparation, verification and disbursement of salaries and perks to employees. (COM-BEN) Calculation of benefits and perks. Designed performance incentive schemes and payout plan. Uplift quality standards through formulation of strategies, incorporating best practices and by implementingadequate Resource Management & Allocation methods. Gauging and ensuring employee satisfaction. Event management and planning for enrichment of work environment & ambiance to boost motivati -
Customer Services ExecutivePakistan Mobile Communications Ltd May 2006 - May 2008Lahore, Pakistan Respond to customer requests, answers questions, and handle customer problems in a direct manner, treating the customer with dignity and a positive attitude. Deliver outstanding customer services. Impart information, handle complaints and provide first call resolution. Handling escalation & high priority issues for immediate remedy and solutions.
Jibran Malik Education Details
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Marketing -
Institute Of Chartered Accountants Of PakistanChartered Accountancy
Frequently Asked Questions about Jibran Malik
What company does Jibran Malik work for?
Jibran Malik works for Red Communication Arts - Publicis Groupe France
What is Jibran Malik's role at the current company?
Jibran Malik's current role is Account Manager at Red Communication Arts.
What schools did Jibran Malik attend?
Jibran Malik attended Superior College, Institute Of Chartered Accountants Of Pakistan.
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