Customer Assistant
CurrentAs a Customer Assistant at Lidl, I ensure the store is ready for customers and maintain high customer satisfaction. My primary focus is early morning packing, starting at 4am, to restock and organise shelves before opening.My responsibilities include:- Product Placement and Quality Assurance: Arranging products and conducting quality checks.- Customer Service: Assisting customers with queries and providing a pleasant shopping experience.- Checkout Operations: Manning tills, processing transactions, and handling cash.- Inventory and Store Maintenance: Monitoring stock levels, restocking, and maintaining cleanliness.- Equipment Use: Trained in manual handling, pallet trucks, the store MD, the baler, and the Hacko.- Team Collaboration: Ensuring a clean, organised store environment with colleagues.- Additional Tasks: Moving trolleys, closing the store, and writing off faulty products.I balance early morning stocking with diverse customer service duties to support Lidl’s mission of providing high-quality products and exceptional service.
