Jickson Chacko Email & Phone Number

London, England, United Kingdom

• Manage a caseload of around 400-450 Service users.• Work with colleagues, residents, operatives, sub-contractors, and suppliers to ensure positive customer experience are provided. • Ensure by investigation, negotiation, and enforcement that Service User comply with their conditions of agreement.• Ensure that health and safety of Service users are maintained at all times.• Organize workflow and ensure that employees understand their duties or delegated tasks.• Monitor employee productivity and provide constructive feedback and coaching.• Pass on information from upper management to employees and vice versa.• Ensure adherence to legal and company policies and procedures and undertake disciplinary actions if the need arises.

Edinburgh City, Scotland, United Kingdom

• Support the work of the Associate Principal for Global sustainability to implement the University’s Sustainability ethos.• Support to initiate large, multi-disciplinary research projects.• Develop and implement activities that will strengthen the communication and influence of the university through project management, marketing, and communications.• Effective information management and reporting.

United Kingdom

• Ensure that every customer who steps in through the Sainsbury’s door leaves as a happy person• Responsible for handling payments, playing a part in various events and customer promotions• Help customers by offering advice whenever necessary• Resolve issues and complaints from clients by providing them with appropriate information

United Arab Emirates

• Identify team goals and Key Performance Indicators (KPI)• Delegate tasks and set project deadlines• Oversee day-to-day team's operation and performance• Communicate with teams about their performance and report on metrics• Motivate team members and maintain healthy work environment• Discover training needs and provide coaching• Listen to team member’s feedback and resolve any issues or conflict

India

• Communicate with customers and understand their needs• Conduct sales and inventory management• Analyze consumer behavior and adjust product positioning • Make sure all employees adhere to company’s policies and guidelines • Manage net revenue and meet the target• Inspire and encourage team members to ensure high level of morale• Assist customers and troubleshoot customer service issues when necessary

International Business Management - M.Sc., Business Administration And Management, General

Master Business Administration - M.B.A, Business Administration And Management, General, First Class

Bachelor Of Business Management - B.B.M, Business Administration And Management, General, First Class

Higher Secondary, Business/Commerce, General, First Class