Jidabha Ainsworth Email & Phone Number

Bangkok, TH

Bangkok

Bangkok

• Duties and Responsibilities:
• Responsible for the overall performance through both existing and emerging sales channels: Hotel website and third-party websites (OTAs)
• Responsible for on-going internet searches to identify websites and travel booking sites promoting the hotels and ensure that positioning on any internet site meets brand standards for copy, pictures, etc.
• Identification and evaluation of new marketing opportunities to achieve an increase in direct internet traffic and online production.
• Monitor the company’s performance against plan for electronic distribution and implement strategies and tactics as necessary to ensure attainment of declared goals
• Active involvement in annual electronic distribution strategy planning for inclusion in the company’s annual sales and marketing plan

• Assists in developing, managing and implementing distribution and e-commerce strategies for the company to maximize online initiatives and to increase online (Brand Website and Internet) revenue.Responsibilities.
• Increasing acquisition, retention and the strength of the company brand’s relationships with individual consumers via brand website
• Driving online revenue and exposure for the company brands
• Measuring results of our efforts and adjust strategies as appropriate to achieve stated goals and objectives2. Manages and executes both paid and natural search engine marketing tactics for the company across all.

Responsibilities included:-Represented hotel to negotiate contracts with Online Travel Agents -Manage weekly and monthly supplier and internal reports.-Regularly review progress against targets to ensure the optimum benefits (revenue/ profitability and conversion) through contracting activities.-Manage all supplier data in distribution systems.-Ensure.

• Customer Service Supervisor with three years of increasing responsibilities in Global service, support & management in fast paced, 7x24 hour, multi client, international environment
• Team Lead with demonstrated strong interpersonal & leadership skills dealing with direct reports, peers, management and other service delivery teams in a dynamic Customer Service setting
• Assist customers with inquiries about their reservations by telephone, e-mail, and online chat. Provide assistance to Reservations Department by sourcing alternative accommodation when a customer’s first choice is.