• Accountable for the day-to-day management of the Country Office and assumed overall responsibility for DERMALOG Nigeria and West Africa operations to ensure coherence and strategic direction of the company.• Accountable for recruiting and managing staff, including performance monitoring, mentoring and training.• As the Country Director I am responsible for managing all operations within Nigeria and West Africa. This involves taking responsibility for Sales, profit, revenue, People, IT and quality targets.Key Achievements:• Won a leadership Award for delivering the BVN project in Nigeria• Negotiated and won the award for installing biometric Scanners on all NCR ATMs (5000) Machines in the Federation.

As the Chief Operating Officer/Chief Service Officer, I drive results by unleashing creativity and accountability in a performance oriented culture among a group of diverse and talented individuals. Responsible for crafting efficient and effective systems for the organization while taking direct responsibility for Technology; Operations, Project Management and Process re-engineering. I have an integral role in the vision and strategy of the Company and drive strong personal accountability for results, strong commitment to teamwork in support of the Company’s success, adherence to strong ethical business practices in a rapidly changing Company with a growth mentality.

Engagement Director and advisor to the Banking Industry of Nigeria (Bankers’ Committee) in regards to the $61M biometric solution initiative Project. The objective of this project is to provide a centralized platform through which banks may enrol and uniquely verify the identity of each customer for ‘know your customer’ or (KYC) purposes, perform credit checks, verify customer’s integrity and to authenticate customers from a point of transaction device. I am responsible for the delivery of this project for the Banking Industry of Nigeria and work with multiple project teams focusing on each aspect of the program.

Program Manager and advisor to the Banking Industry of Nigeria (Bankers’ Committee) in regards to the $61M biometric solution initiative Project. The objective of this project is to provide a centralized platform through which banks may enrol and uniquely verify the identity of each customer for ‘know your customer’ or (KYC) purposes, perform credit checks, verify customer’s integrity and to authenticate customers from a point of transaction device. I am responsible for the delivery of this project for the Banking Industry of Nigeria and work with multiple project teams focusing on each aspect of the program.

Advisory Work

 Assisted in SAS 70 compliance, SOX compliance and financial audit support procedures for a leading health benefits management company. Area of focus included the testing the disparate Program Change processes across the entire organization. Assisted in SAS 70 compliance for IT controls and business process controls for multiple Oil and Gas management companies. Assisted in SAS 70 compliance for IT controls and pension processing controls for a large benefits outsourcing company. Assisted in SOX compliance and financial audit support procedures for multiple financial services clients in the Chicago area.Assisted in SOX compliance and financial audit support procedures for clients of various other industries such as Telecommunication, media and entertainment, real estate, and wholesale distribution.

Transitioned the IT Department’s ineffective governance process into an advanced, repeatable, and consistent process, using the audit findings as a base.Significantly reduced system downtime and generated cost-effective operations while enhancing Service Level Agreements (SLAs) and building business partner relationships through implementing process governance in collaboration with the Production Reliability groups.Developed IT processes and procedures in compliance with governance policies and standards. Accurately prepared a monthly management report concerning goals, accomplishments, and milestones.Determined, compiled, and implemented internal control activities, such as software testing, software audit, and process engineering.Took charge of managing and supervising projects for the team while developing positive work relationships among members of a cross-functional team.Regularly reviewed and updated maintenance process and controls documentation.Identified discrepancies and recommended effective solutions to management.Managed Audit tasks and issues between the Product Management, Development, Test, and other engineering teams, ensuring timely designation and delivery of operations.

Function as team lead for a staff of three, ensuring project teams accurately adhere to compliance. Carry out several internal audits and render process improvement solutions to effectively support the management in attaining goals and control objectives. Lead and mentor other staff members and internal audit trainees. Document audit findings in work papers using the auditing tool TEAMATE. Determine root causes and recommend ways to develop positive change; assist in the progress of buy-in from senior management and stakeholders within the IT Department.Serve as quality adviser for project teams regarding SDLC, Capability Maturity Model Integration (CMMI), and Information Technology Infrastructure Library (ITIL) best practices. Interpreted IT management’s and senior leadership’s intents into a governance framework for the IT processes through the use of industry’s best practices and requirements, such as Control Objectives for Information and related Technology (COBIT), CMMI, ITIL, National Association of Insurance Commissioners/ Module Audit Rule (NAIC/MAR), and HIPAA.