1, Discover procedural disruptions in the supply chain, and make continuous improvements to the systems.2, Design stock replenishment model. Ensure an exceptional level of product availability to end customers through effective planning, forecasting and management of suppliers’ relationships.3, Continuously observe and research the warehouse operation, detect existing bottleneck and lead streamlining operation initiatives.4, Manage the international transportation with diversified handling on trucking, air and ocean freight.5, Analyze and review key performance indicators. Ensure a data-driven and results-oriented approach that supports successful execution of company strategic objectives.6, Share insights with products and marketing team.

1, Manage logistics and warehouse operations. Strategically plan and optimize resource in support of the company’s goal and objectives in serving customers. 2, Monitor key performance indicators for warehouse operations, increasing efficiency while lowering the mistake rate and saving cost.2, Fully understand the backend system, make the adjustment of system functions to well-support operations ensuring increasing efficiency while lowering the mistake rate.3, Executed app testing, carding the procedure and designing functions accordingly.4, Work closely with marketing and finance teams.

 Drafted and executed procurement plans, monitored inventory level to minimize shortages and keep costs down, and constantly optimized the supply chain processes. Designed the functions of supply chain management system and continuously tested and improved the system. Supervised orders fulfilment process and warehouse operation, analyzed the orders data, made forecast and actively drive forecast accuracy.  Managed customers’ inquiries and complaints. Assisted marketing team to establish campaign strategy, selected the combination of products, broke down the costs, and determined the prices.

 Conducted primary and secondary investigation, generated reports related to current situations of work flows. Proposed optimized solutions of actual workflows with the outcome of Visio workflows charts, gave presentations to report the daily modifications and updates as well as the final version of solutions. Communicated with customers efficiently, collected the feedbacks and gave responses in time.

 Collected the customer’s information and met them in person to elaborate on our services and answer questions. Be active in marketing activities by presenting EF products. Worked effectively in a team but also pursued individual sales goals of over 5 customers daily to make study appointments.