Jien Cheng Email & Phone Number

Dallas/Fort Worth Area

Assisted with completion of prior authorization. Attended clinical rounds with physician and nurses; completed clinical interventions and medication recommendations for patients and their providers. Assisted with insurance plan development for certain populations and financial analysis of pharmacy department.

Irving, TX

Counseled patients with questions concerning drug interactions, side effects, and alternatives to current medications. Assisted patient care advocates and supervisors with regulatory and clinical limitations with filling medications. Aided with resolving complaints from the client services team and Medicare grievance department. Helped resolve error.

Irving, TX

Counseled patient concerning side effects, drug interactions, and dosage/indications. Helped customer service representatives and supervisors with assisting clinical aspects of filling of medications, regulatory limitations on filling orders. Contributed to committees used to improve pharmacy procedures and patient interaction. Received verbal orders from.