# GMDC - Gujarat Mineral Development Corporation (Client of Evoke HR)# Responsible for Talent Acquisition as per GMDC Recruitment Calendar# Sourcing of various profiles including MBBS, Coal & Mine Engineers, HR, Finance, Civil Engineers etc. # Designed Job Descriptions of various profiles, Org. Chart with Advertisements# Crosscheck with profiles for Interview scheduling & Joining probability# Data update in JobItUs application for future CV sourcing# Participated in joint meeting with GMDC officials related Recruitment# Suggest Weekly Interview Cycle method to complete Recruitment within Time-lines# Created Plan of Action for Sourcing# Various Sourcing methods implanted along with Job Portals, Bulk Mails & Messages, Reference Pool # Comparative Performance Analysis of Recruiters with Percentage of Calling, Souring, Interviewed, Joined, Back-outs, Re-scheduling through VC# Continues guidance provided to Team members to enhance their performance along with discussion meetings with Team

I Jigar D Doshi, responsible at Universal for..# Human Resources Management# HR Operations# HR Policy Manual# HR Budgeting# Manpower Rightsizing# SOPs & Job Descriptions# Interviews & Negotiations# R&R, KRA & KPI# Talent Acquisition# Competency Mapping# PMS & Appraisal# Referrals & Retention# Performance Analysis# Audit & Exit Diagnostics# Payroll, Compliance & Labour Laws# Compensation & Benefits# ER & IR Grievances# Vendor & Contracts# T&D Calendar# Leadership Development# OD & Data Design# Strategic HRM = Growth of Company(a) Human Resource Operations# Serving Manufacturing, Engineering, FMCG, IT, Jewelry, Educational Industry Clients# Create HR Manual with SOPs, JD, KRA & KPI, Policies, Budgeting# Payroll, Compliance, PF, ESI, Labour Laws# Performance Appraisal, Attendance, Leave Records, Reimbursements, F&F# Talent Management, Retention, PMS, Competency Mapping, SWOT & Exit Analysis# Contract & Vendors# MIS & Process 100% TAT Oriented(b) Talent Acquisition# Responsible for Lifecycle of Resource Planning to Achieve Numbers# Strategic Solutions for CV Data Bank, Reduce Attrition# Multi-Channel Sourcing, Screening, Negotiation & Extend Offers# Talent Acquisitions via Leads & Sources, Ads, Referral, Head Hunting, Job Sites, Networking, Portals, Bulk SMS, Calling, Campus, Walk in, Training, Education Centres, Follow ups, Employment Exchanges, ITI, Colleges etc.(c) Training & Development# Workshops Employee Development, Code of Conduct, Value Enhancing, Work Culture & Time, Stress & Conflict Management# Plan M, Q, Y Training calendars(d) Organization Development# Initial Diagnosis, Data Collection, Data Feed, Planning Strategy, Intervention, Team Building & Evaluation# Audit & OD will help to Improve Performances, System, Process Oriented Business and Cost Effectiveness # Create OD as Bulletin Board, Workshops, Birthday, Festivals, Sports, Family Day, Team Success & CSR# Attract, Retain, Motivate, Coach and Develop Team

 Responsible for complete Talent Acquisition cycle for 3 different sites and achieved 3600 Nos. of Hiring Annum wise (Ahmedabad, Baroda, Surat) Super-wise team of 10 members & guide them total requirements at center, Sourcing, OTD, MTD, center fulfillment, challenges, SWOT analysis Successfully Done Bank of Baroda Pilot Batch hiring on time at Baroda Provide complete direction to recruiters for Walk-in Management Monitoring & done analysis on daily activities of Team members, starting from Recruiter, Batch Creation executives, MIS & Sourcing exe. Prepare data on the basis of HR, Operations, Training interviews & make process smooth with analysis of address/area, shift/transportation. gender, education wise data Implement various sourcing channels for Bulk Hiring - Advertisements, Consultant, Satellite Hiring, References (walk-in & employee), Campus recruitment, Tele–calling, Walk in Management, NGO, Mass Mailers, Bulk SMS, Job Portal, Social Networking Sites, Road Show, Employment Exchange, Seminar, Job Fair, Flyer distribution, Training Basics of Call center Regular visit at Employment Exchange, Gujarat University for Aegis Brand Building & Data collection Guidance provides to batch creation exe., Regular follow-up of applicants, Review check points Suggestions provide to MIS Team Design Budget for Talent Acquisition activities Maintain OTD (on time delivery of recruitment at all 3 sites) Maintain CPH (cost per hire) with RBO (recruitment by objective) Presentations on Attrition control, Grievances handling, ER Activities & programs on EPF, ESIC, PT, Compliance PMS – Performance Management System, Appraisal Ratings, KRA & KPI settings, Target & Goal Setting Follow-up & Batch Planning Coordination with CCP (Call Capacity Planning) GCC (Global Command Center) & WFM Teams Participates in PAN INDIA Hiring Call Attending SMT – CMC (Center meet & contributing with suggestions to improve current situation of recruitment

 Center management with HR & Recruitment, Training & Development, Compliance & Operations with the team of 6 member Responsible for 3 sites of company for complete Admin. management, marketing, operations & profit making activities Successfully operated 3 Training Centers at Universal Consultants, - Division of Training & Development (BPO Training, Voice & Accent, Computer Training) Done marketing activities with different tools like, advertisement, seminars, educational institutes visits, colleges & NGO tie ups, special schemes for recruitment & training activity boost up at all center level Bulk Recruitment done (1000 Nos. per year approx.) for different posts & for various clients in the field of Inbound/outbound call center processes, Sales & Marketing profiles & Manufacturing Companies for middle to senior level positions Finding gaps between walk-ins and not-joined trainees Make route cause analysis on gaps and plan the marketing, publicity, SMT, Center management, recruitment on that basis Make need base planning for every quarter & make chart with priorities of 1 to 10 per day activities for team member Make data base ready with complete MIS & analysis Provide necessary Training to PCS candidates for inbound and outbound process Regular follow-up of inquiries of new ventures, inquiries, trainees & applicants Design route of low cost – Center Management, Recruitment & Operations Make process 100% target oriented, towards profit path with routine operations Taking care of Budget & apply cost cutting & Time saving formula Create a team with vision, mission and provides them motivation to do better in their profile for timely completion of the project Taking care of EPF, ESI, PT, Labor Laws, Compliance, OT, HR Manual, Payroll, Factory Act, Attendance making, Leave records behalf of clients

 Managed complete Site Activities, HR, Office Management Administration, Invoice Making, People Management Client Co-ordination & Follow-up Implementation of HR - Admin process Implementation of HRM at the factory Recruitment completion on TAT basis Downsizing the machinery break time Created smooth working between union & management (Grievances handling) Leads company with management towards path of profit