Jigar Gala Email & Phone Number

Mumbai, Mh, In

Mumbai, Maharashtra, India

• Managing a $2M USD annual account for a US-based e-commerce client, overseeing the end-to-end delivery of multiple projects across teams of 60+ members.• Leading the development and delivery of 10 data connectors for an AI-driven search engine client, ensuring seamless integration across multiple platforms.• Spearheading customer relationships, addressing escalations and ensuring high client satisfaction (CSAT) through proactive communication and strategic delivery.• Collaborating with recruitment and HR teams to streamline the hiring process, evaluating candidates for both technical skills and cultural fit, contributing to the overall growth of the delivery team.• Working closely with sales and presales teams to identify new opportunities, expanding the project portfolio with additional services.

Mumbai, Maharashtra, India

• Managed the end-to-end delivery of concurrent projects across the healthcare, media, and construction domains for clients in the US and UK.• Led Agile Scrum teams, overseeing project milestones, governance, and risk management, driving on-time, on-budget delivery.• Conducted Quarterly Business Reviews (QBR) and Monthly Business Reviews (MBR), maintaining alignment with senior clients and ensuring strong customer satisfaction.• Led presales activities, including effort estimation, risk management, and road mapping, contributing to the successful acquisition of new projects.• Managed and mentored teams, driving performance reviews, career development, and resolving technical challenges to maintain a high-performance team.

Mumbai, Maharashtra, India

Mumbai, Maharashtra, India

• Owned the development of a complex Java microservice for a US-based telecom client, ensuring high scalability, performance, and secure integrations.• Managed stakeholder communication, aligning internal teams and clients to ensure successful integration and on-time delivery.

Mumbai, Maharashtra, India

• Led a team of 7 developers to deliver a web-based Radiology Viewer for healthcare, incorporating features like multi-monitor support and asynchronous data fetching from AWS S3.• Conducted proof-of-concept (POC) for WebRTC, enabling real-time peer-to-peer image sharing.• Actively engaged with US-based clients, attending meetings, providing project updates, and ensuring alignment with client needs.

Navi Mumbai, Maharashtra, India

• Spearheaded the cloud migration initiative, researching and implementing AWS services to redesign anon-premises application into a serverless architecture using AWS Lambda, Step Functions, andAPI Gateway, improving scalability and reducing infrastructure costs.• Led the development of 2 Java-based projects in the e-Learning domain, overseeing a team of 8 developers and ensuring high-quality, on-time delivery of all milestones.• Facilitated technical training programs, enhancing team capability in Core Java, jQuery, and cloud technologies.• Organized and led a Hackathon, encouraging innovation and teamwork, and was appointed as Centre Champion for the global MyIdeas program, driving global engagement and idea generation within the organization.

Mumbai, Maharashtra, India

• Led the development and technical direction for a co-founded startup, contributing to the design, architecture, and execution of key projects.• Implemented and customized various open-source CMS and eCommerce platforms (e.g., Umbraco, uCommerce, nopCommerce), enhancing functionality and extending features to meet specific business requirements.• Designed and developed responsive UI components using JavaScript, jQuery, AJAX, and CSS, ensuring an intuitive and seamless user experience across multiple devices.• Worked closely with clients to understand their needs, delivering tailored solutions that drove business growth and customer satisfaction.

Mumbai, Maharashtra, India

• Developed and enhanced features for two key projects: a Loan Originating System for a US-based client and an HR Application for clients in the UK and Poland.• Utilized a Java/J2EE tech stack, integrating Spring, RESTful Web Services, and front-end technologies like Adobe Flex, jQuery, and AJAX to deliver seamless, robust applications.• Focused on building scalable and maintainable solutions while optimizing application performance and ensuring high-quality code.

Mumbai, Maharashtra, India

• Contributed to the development of a retail banking application for processing credit card transactions for a large financial institution.• Worked with Java, JSP, Struts, MS SQL, and XML to build secure, reliable, and efficient transaction processing systems.• Collaborated with senior developers and stakeholders to implement new features and enhance the functionality of the application, ensuring compliance with regulatory standards.

Bachelor Of Engineering (Be)

Hsc, Science