Jigisha Patel Email & Phone Number

Phoenix, Arizona, United States

• Designed the layout of a commercial fitness facility including equipment, workspace and systems.• Managed the design, build, opening and ongoing operations of the facility, including hiring staff, training, creating processes and delivering strong financial performance.• Implemented financial dashboards, HR and Payroll systems, and transaction processing system.

Chandler, Az

Identified gaps and solutions in the business operations and systems. Process design, implementation and automation.Creating high level strategy and implementation plan to improve efficiency.Leading projects and processes to improve throughput, manage resources and meet deadlines.Created scheduling model to meet peak seasonality needs for the business.Improved IT systems and infrastructure to stabilize operations and growth.Creating, managing and implementing an agile IT project for new customer facing software.Extensive project management, HIPAA compliance and operational focus.

Scottsdale

Volunteer position:Assisted SUSD in improving enrollment processes and efficiency.Worked with the SUSD IT department to improve hardware and software infrastructure.Led Grant Writing for Cheyenne Tradition school - obtained an approved grant for the Artist in Residence program for two continuous years.Lead for Harvest fest prize committee to identifying, purchasing and granting prizes based on the allocated budget and time.Vice President of PTO at Cheyenne Traditional school - responsible for Grant to assist school and classroom works, outreach programs, community and faculty services.

Managed a “One face” to the customer project to merge a $90M business into a $600M Embedded Computing Businesses. Managed a cross functional global team to understand process differences, selected best practices and design an Oracle ERP system solution around it.Responsible for logistics, shipping, customer relationship management, operational planning, tax, legal and import/export compliance during divestiture of Motorola Embedded Communications Computing to Emerson Network Power Embedded Computing. Created business requirements per the entity changes and implemented quick solutions for supply chain and manufacturing in Mexico (Maquiladora), Munich and Malaysia. Selected to be part of a 5 person team to comply with government and environmental regulations (RoHS) for 500+ products. Defined and implemented business rules and program roll-out to assure RoHS compliance from design, build, ordering to shipping. Managed suppliers to assure full RoHS compliance. Worked with legal to understand the directive and potential solutions as needed to meet customer needs and disclosures. Completed the project in 25% of the estimated time with no slippage in revenue or customer satisfaction.Led and designed a standard “Reduced Lead-Time” program for top customers. Reduced lead-time by 75% with a 2% increase in revenue. Designed, documented and implemented an automated tool to manage the program. Re-Engineered Sales and Operations processes to align to APICS best practices for collecting, analyzing and driving long term sales forecasts. Automated forecasting for material requirements planning with check points and validations to remove any errors and meet SOX requirements. Automated all reporting and dash boards to improve management review. Rolled out the process to a global team and increased forecasting efficiency by 30%. Supervised the Global Business Continuity program for the Embedded Communication Computing business. I

Designed and deployed standardized testing methodologies across all IT products and services. Managed all software releases into production with minimal customer interruptions. Analyzed post-release defects to ensure quality and improve testing efficiency.Led the implementation of Yantra (warehouse management system, WMS) in the Elgin distribution center. Responsible for gap analysis, functional requirements, software implementation, system testing, documentation and training. Created a new team to support WMS and ERP (Oracle) systems. Managed & trained the team on business processes and configuration for Yantra, Oracle and several other systems. Performed root cause analysis to eliminate system issues, created process flows for various functions, and managed system upgrades.Created processes and training to achieve SEI (Software Engineering Institute) Level II certification for the Distribution center. Worked on Sarbanes-Oxley audits as an IT SME for software systems and Operations on a quarterly basis.Moved the systems for the Consumer Radio Business from Texas to Elgin, IL. Managed the move of the Atlanta distribution center into the Elgin, IL, distribution center. Increased shipping capacity by 50% per day with a reduction in labor force. Created a supplier outsourcing process to reduce 5,000 sourced parts within 6 months, and realized a cost reduction of $300K per year. Re-engineered Life Cycle Management of all products into a standard worldwide web based process which reduced the cycle time in half and reduced costs by $300K per year. Managed the Parts Rationalization team to discontinue low activity parts, scrap excess and obsolete materials while adhering to product support guidelines. Analyzed 30,000 parts, scrapped 10,000 parts and turned 19,000 parts inactive. Scrapped over $4 Million of inventory in 6 months.

Selected to be part of a self-managed multi-discipline team to increase the gross margins of the baseline product by 20%. Reduced the cycle time for manufacturing by 30% and reduced manufacturing cost by 25% within a year by implementing Lean and JIT (just in time) manufacturing methodologies.Implemented a Bar Code System for Time and Attendance, Labor Collection, Radio Frequency (RF) Inventory and Shipping. RF implementation improved the cycle time of operations by 50%. Implemented a system engineering approach for R&D products to develop a first time Reliability and Failure analysis for Wafer Transfer Robots. This eliminated all failures. Developed a certification procedure for Motorola and other customers. Performed ISO 9000 audits for manufacturing and operations.

Supervised a team of 5 people to convert 600,000 blueprint drawings into computerized digital images. Increased production reliability of scans by 50% by improving the scanning process and calibration methods. Forecasted reliability of high-pressure gas distribution systems over a 15-year period. Gathered detailed composition of pipelines in specific regions. Used “Stoner Workstation Service Program” to perform simulated analysis and identify areas which needed to be improved and where maintenance would be required.

Six Sigma Black Belt Certifcation, Six Sigma Blackbelt

B.S, Industrial Engineering

M.S, Engineering Management

Master Of Business Administration - Mba, 4.0