Jigna Chokshi Email and Phone Number

• Perform venipuncture and skin puncture to obtain a blood sample for laboratory testing.• Ensured all OHIP documentations are completed and legible. • Accurately entered patient demographics, requisition information into Abel Med.• Make sure all OHIP invoice information is entered into the computer in an accurate and timely manner.• Contacted patients, scheduling and prioritizing workload in an efficient manner.• Recommended improvement to supply ordering and inventory management system which increase efficiency and lowered cost.• Maintained a clean, safe and orderly work environment.• Knowledge of Protection of Privacy Act to determine what information can be released and patient confidentiality.• Demonstrated capability to communicate effectively with individuals and groups, including internal and external customers.

•Performed venipuncture and skin puncture to obtain a blood sample for laboratory testing.•Performed electrocardiogram, urine analysis, blood testing, centrifuging, etc.•Carefully followed all safety procedures during phlebotomy work.•Separated tubes for centrifuge and make aliquots when required.•Give proper instructions to patients for specimen collection (Stool, MSU, C&S, etc).•Collected, sorted and labeled samples and slides of body fluids and tissues for clinical assessment adhering to Standard Operating Procedures (SOP).•Organize collected specimens for transportation to main lab for analysis.•Fill out OHIP requisitions accurately when required.•Performed requisition scanning and patient registrations. •Accurately scheduled patients for Tolerance Test.•Monitored, maintained and ordered laboratory supplies.

Acted as an effective ambassador for the Neptune Group brand and provided optimal customer service. Ensured customer concerns are resolved with a sense of urgency and sound judgment. Assisted manager with team meetings, process documentation and peer coaching.Received congratulatory letters from Manager’s regarding consistent world class service to our customers.Planned and implemented methods to achieve highest customer satisfaction. Worked very well in a team environment and independently.

Performed regular phlebotomy procedure, urine collection and ECG.Prepared collected blood samples and other body fluids for transportation.Handled patient problems in respectful and courteous mannerOperated and maintained laboratory equipment and apparatus, as well as preparing solutions of gas or liquid, reagents, and sample formulations.Developed and conducted programs of sampling and analysis to maintain quality standards of raw materials, chemical intermediates and products. Updated all patient results on laboratory database and co-ordinate with doctors for critical or STAT results.