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Jignes Derasari Email & Phone Number

Senior Manager, Service Transition and QA at Downer
Location: Greater Sydney Area, Australia, Australia 5 work roles 2 schools
1 work email found @veda.com.au LinkedIn matched
✓ Verified Jun 2026 4 data sources Profile completeness 100%

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Work email j****@veda.com.au
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Current company
Role
Senior Manager, Service Transition and QA
Location
Greater Sydney Area, Australia, Australia
Company size

Who is Jignes Derasari? Overview

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Quick answer

Jignes Derasari is listed as Senior Manager, Service Transition and QA at Downer, a company with 11468 employees, based in Greater Sydney Area, Australia, Australia. AeroLeads shows a work email signal at veda.com.au and a matched LinkedIn profile for Jignes Derasari.

Jignes Derasari previously worked as ITSM Cross Functional Expert at Transport For Nsw and Manager - Change and Problem at Veda. Jignes Derasari holds Master Of Information Technology, Computer Software Engineering, First from The University Of Newcastle.

Company email context

Email format at Downer

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{first}.{last}@veda.com.au
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AeroLeads found 1 current-domain work email signal for Jignes Derasari. Compare company email patterns before reaching out.

Profile bio

About Jignes Derasari

SUMMARY OF SKILLS AND EXPERIENCEProfessional Skills and Experience:  Highly proficient IT Framework skills especially Change, Problem, Incident and Asset Management and vast experience in CMDB projects. Detailed understanding of ITIL principles, and the practical application of these standards Highly experienced in running weekly CAB meetings, managing Problem Management workshops and conducting PIR sessions for high impact IT incidents. Highly experienced in running Change Management workshops and providing ITIL Process training Intimate knowledge of leading ITSM practices, procedures and quality standards  Highly proficient in design, development, implementation, and management of ITSM systems  Highly experienced in ITSD functions and ample experience with ITSD improvement initiatives. Highly experienced in Vendor Management and Third Party Service Providers Highly experienced in working with Data Centre Service Providers such as IBM Adept at conducting research into service issues, best practice models, and methodologies Highly skilled at interpreting business requirements and developing innovative solutions.  Highly developed written and oral communication skills including Policy and Process document writing and Knowledge Base building.  Expert analytical and problem solving skills Proven results & quality orientation  Thorough understanding of enterprise IT environments, operations and services.  Deep knowledge of, and experience with, industry standard applications and operating system  Solid working knowledge of current and emerging technologies, across a wide variety of disciplines  Proven ability to effectively prioritize and execute tasks in a high-pressure environment  Able to liaise with internal and external parties at all organisational levels  Persuasive, encouraging, and diplomatic, with strong conflict resolution skills  Highly developed collaboration skills  Exceptional customer focus and service ethics

Listed skills include It Service Management, Business Analysis, Problem Management, Service Delivery, and 16 others.

Current workplace

Jignes Derasari's current company

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Downer
Downer
Senior Manager, Service Transition and QA
australia
Website
Employees
11468
AeroLeads page
5 roles

Jignes Derasari work experience

A career timeline built from the work history available for this profile.

Senior Manager, Service Transition And Qa

Current

North Ryde, New South Wales, Australia

  • Responsibilities:
  • Service Transition – Governance, Policy, Process and Framework
  • Change Management – Process, Policy, Governance and Compliance
  • Change Management – managing the team of up to 5 onshore and offshore resources responsible for TAB / CAB
  • Release and Deployment Management - Support and Operational Handover activities.
  • Service Validation and SME support to PMO team
Feb 2017 - Present

Itsm Cross Functional Expert

  • As a part of Transport for NSW Next Generation Infrastructure Services programme, I was hired to assist with major Service Transition initiatives delivering a single IT Service Desk, unified Data Centre Services and.
  • Release and Deployment Management
  • Service Transition
  • IT Service Management
  • SIAM Implementation for Service Transition area
  • Vendor and Agency EngagementKey Achievements:
Jul 2016 - Feb 2017

Manager - Change And Problem

Sydney, Australia

  • ITIL Framework - Change, Problem, Incident Review the current Change Management policy and process and implement the enhancements in line with ITIL standards. Lead the Change Management enhancement initiatives and.
  • Process Improvement and Service Delivery Management
  • Continuous Service Improvement
  • Vendor Engagement and Customer Relationship
  • Management Reporting:
Jun 2014 - Jul 2016

It Service Management Specialist

Sydney, Australia

  • Process Management:
  • Design and implementation of IT Service Management (ITSM) process such as Incident Management, Problem Management, Change Management, Asset Management, Knowledge Management and Availability Management.
  • Play key part in requirement analysis, functional specification, workflow design and process automation.
  • Manage and enhance organisation's overall ITSM capabilities and drive the strategic planning and road map for organisation's ITIL compatibilities.Business Analysis:
  • Investigate and evaluate business requirements
  • Analyse procedures to create process maps, design workflow and identify areas of potential automation.
Jul 2010 - Jun 2014

Programmer

Sydney, Australia

  • Business analysis
  • IT Process Improvement
  • ITIL Consultation
  • Vendor Management
  • Service Improvement and Compliance Management
  • System Administration and Development
May 2003 - Jul 2010
Team & coworkers

Colleagues at Downer

Other employees you can reach at downergroup.com. View company contacts for 11468 employees →

2 education records

Jignes Derasari education

Master Of Information Technology, Computer Software Engineering, First

The University Of Newcastle

Master of Information Technology with Software Engineering as a major subject - completed with first class grade

Master Of Applied Physics, Electronics, Distinction

The M.S. University

Bachelor of Science with Physics as a major subject - completed with first class grade Master of Applied Physics with Electronics as a.

FAQ

Frequently asked questions about Jignes Derasari

Quick answers generated from the profile data available on this page.

What company does Jignes Derasari work for?

Jignes Derasari works for Downer.

What is Jignes Derasari's role at Downer?

Jignes Derasari is listed as Senior Manager, Service Transition and QA at Downer.

What is Jignes Derasari's email address?

AeroLeads has found 1 work email signal at @veda.com.au for Jignes Derasari at Downer.

Where is Jignes Derasari based?

Jignes Derasari is based in Greater Sydney Area, Australia, Australia while working with Downer.

What companies has Jignes Derasari worked for?

Jignes Derasari has worked for Downer, Transport For Nsw, Veda, Tal Ltd (Formerly Tower Australia Ltd), and St George Bank.

Who are Jignes Derasari's colleagues at Downer?

Jignes Derasari's colleagues at Downer include Mclean Smith, Shahil Bhadkan, Ramandeep Kaur, Koos Taljaard, and Cabe Clifford.

How can I contact Jignes Derasari?

You can use AeroLeads to view verified contact signals for Jignes Derasari at Downer, including work email, phone, and LinkedIn data when available.

What schools did Jignes Derasari attend?

Jignes Derasari holds Master Of Information Technology, Computer Software Engineering, First from The University Of Newcastle.

What skills is Jignes Derasari known for?

Jignes Derasari is listed with skills including It Service Management, Business Analysis, Problem Management, Service Delivery, Integration, Business Requirements, Requirements Analysis, and Change And Incident Management.

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