Over a rapidly progressive career of 28 years, I have gained expertise and experience in various facets of the banking domain and have hands-on experience in the areas of Fintechs, Retail Banking, Supply Chain Finance, Retail Liabilities, Mortgages, Customer Acquisition, Customer Experience, Wealth Management, Change Management/Transformation and Financial Crime Compliance. I work with Execuzen Consultants as an Executive Director. Execuzen, founded in 2000 and headquartered in London, is a global executive search and a business consulting firm specialising in Financial Services, Technology and Retail, covering Global Markets, Commercial Banking, Retail Banking, Investment Banking, Asset Management, Private Wealth and Insurance. We have also successfully worked with firms, including startups, in the retail, fintech and wealth-tech space, manufacturing and industrial companies.I am also working as a Consultant with IFC (World Bank Group), helping banks in their business transformation, set-up, digital initiatives, etc. My assignments include (a) Working with a bank in Philippines to launch its Digital subsidiary (b) Setting up a Supply Chain Finance business for Banks in Bangladesh and Vietnam, (c) Launching Two Wheeler Loans Business in Bangladesh (d) Establishing a Customer Experience vertical for a leading Bank in Bangladesh (e) Conducting Financial Crime Compliance due diligence for Banks across Asia. Prior to this, I was associated with the globally reputed banking giant HSBC, India, for 18 years. Before that, I have worked for ANZ Grindlays and the Tata Group.My key differentiators are setting up a new business vertical or new operations/risk function for Banks, turning around and scaling up the business performance of Banks, delivering on revenue / profitability / operational / risk management targets, delivering operational excellence and maintaining/building strong relationships with customers and the C-Suite management team locally/regionally and other stakeholders comprising of customers, business partners and more. Other areas of expertise include but are not limited to business growth and development, P&L management, strategy planning & implementation, customer acquisition and management, risk management and governance, service, operations, business partnerships, change management & transformation and stakeholder/team management.