Jignesh P. Email & Phone Number

British Columbia, Canada

Product Installation, Technical Support & Customer Service - Provide work direction & perform advanced technical support functions and configuration for hardware & software products - Troubleshoot & resolve complex technical problems or issues - Conduct and maintain repairs as per operation procedure for repairs - Resolve client issues and complaints in a positive manner that builds business and enhances client loyalty while adhering to Company policy & procedures - Servicing and maintaining corporate equipment including POS, workstations, kiosks, printers, and network.

Nanaimo, British Columbia, Canada

Product Installation, Technical Support & Customer Service - Provide work direction & perform advanced technical support functions and configuration for hardware & software products - Troubleshoot & resolve complex technical problems or issues - Conduct and maintain repairs as per operation procedure for repairs - Resolve client issues and complaints in a positive manner that builds business and enhances client loyalty while adhering to Company policy & procedures - Servicing and maintaining corporate equipment including POS, workstations, kiosks, printers, and network. Leadership - Supervise, train and coach the Geek Squad Agents - Managing profitability and performance of the department through the use of scorecards and assessments - Leveraging client reporting to validate and build the correct store behaviors to deliver outstanding customer service. - Maintaining current on the latest Home Solutions, networking, computer technology products & industry trends through internet research and publication Administration - Coach the Geek Squad Agents - Oversee timely completion and entry of work orders/billing into company systems - Monitor/replenish parts inventory and supplies and complete required worksheets, & reports - Ensure proper billing and administration functions are completed Revenue - Work with Supervisor to meet/exceed revenue targets for the store - Complete monthly Target Setting with Manager

Nanaimo

Product Installation, Technical Support & Customer Service - Provide work direction & perform advanced technical support functions and configuration for hardware & software products - Troubleshoot & resolve complex technical problems or issues - Conduct and maintain repairs as per operation procedure for repairs - Resolve client issues and complaints in a positive manner that builds business and enhances client loyalty while adhering to Company policy & procedures - Servicing and maintaining corporate equipment including POS, workstations, kiosks, printers and network. Leadership - Supervise, train and coach the Geek Squad Agents - Managing profitability and performance of the department through the use of scorecards and assessments - Leveraging client reporting to validate and build the correct store behaviors to deliver outstanding customer service. - Maintaining current on the latest Home Solutions, networking, computer technology products & industry trends through internet research and publication Administration - Scheduling of Geek Squad Staff - Oversee timely completion and entry of work orders/billing into company systems - Monitor/replenish parts inventory and supplies and complete required work sheets, & reports - Ensure proper billing and administration functions are completed Revenue - Work with Sales Manager to meet/exceed revenue targets for store - Complete monthly Target Setting with Manager

Nanaimo,Bc, V9T 1W1

• Deliver outstanding service to every customer.• Troubleshoot & resolve complex technical problems or issues for customers.• Resolve customer issues and complaints in a positive manner that builds business & customer loyalty while adhering to Company policies & procedures.• Provide technical information to customers on available products & services.

Anand

Evaluating User needs and system functionality and ensuring that ICT facilities meet these needs. Scheduling upgrades and security backups of hardware and software systems. Researching and Installing new systems. Ensuring the smooth running of all ICT systems, including anti-virus software, print services and email provision. Providing secure access to the network for remote users. Ensuring the security of data from internal and external attack. Providing users with appropriate support and advice. Mentoring and training new ICT support staff. Keeping up to date with the latest technologies. Provide the upkeep, maintenance and security of networks

Responsible for the Conducting research, designing and implementing, testing and optimizing production pipeline tools. Assist with the implementation of a pipeline and asset/project management system and Linux/UNIX proficiency. Able to prioritize and juggle multiple requests. Scripting ability Python, Tcl, Perl, csh. Excellent problem investigation and resolution skills. Handle varied technical requests from artists and production personnel. Debug production-related technical problems. Support artists with various aspects of the production pipeline.

To Configure the VOIP hardware like Analog Adapters, routers, switches. And maintain the Network consistency and develop the supporting software.

Master’S Degree, Master Of Computer Application, Second

https://www.spuvvn.edu/students_corner/syllabi/mca/

Bachelor’S Degree, Account, Mathamatics, First

http://cesociety.in/vzcom/courses/bcom_guj_eng.pdf