Jignesh Patel Email & Phone Number

Ahmedabad, Gujarat, India

Pune, Maharashtra, India

• Orchestrated and guided a team of infrastructure operation Engineers (team size:15+) L1/L2/L3, providing mentorship and leadership.
• Design and execute short and long-term strategic plans to assure infrastructure capacity attains current and future needs.
• Develop, execute, and oversee procedures, policies, and related training plans for project management and infrastructure administration.
• Manage and establish priorities for maintenance, design, development, and analysis of entire infrastructure systems inclusive of LANs, WANs, internet, security, and wireless implementations.
• Conduct research and recommend changes in services, products, protocols, and standards to support development efforts and infrastructure procurement.
• Define and manage IT Disaster Recovery (DR), Business Continuous Plan (BCP) Strategy for the organization.

Vadodara, Gujarat, India

• Oversaw 1000+ Citrix VDI Desktop Infrastructure connected via Windows Servers in 2008 2012 2016,and 2019.
• Collaborated to Monitored, managed, and troubleshoot over 1000+ Windows servers usingLogicMonitor hosted on VMware, Hyper-V, Nutanix, and Citrix Virtual Environment to support systemadministration.
• Played a key role in Window patching and Patch management for window servers through SCCM.
• Oversaw the monitoring Service Desk ticketing for level 2 issues, act and remediate them immediately.
• Configured, monitored, and troubleshoot Citrix VDI and Window Servers hosted on Nutanix HCIthroughPrism Console.
• Led and successfully completed upgrade project around 500+ Windows Servers from Servers2003,2008 to Servers 2012, 2016, and 2019.

Tampa, Florida

• Played a crucial role in the System team, overseeing the management of three Data Centerswith Windows Server 2012 R2 and 2016 Hyper-V Virtualization, Replication, and Windows FailOverclustering, connecting over 300+.
• Oversaw installed, configured, and managed SCCM 2016 for key tasks such as OSD,PatchManagement, Endpoint Protection, Service Desk, and Application Management.
• Demonstrated expertise in monitoring, managing, and troubleshooting 300+ servers and productionsites using SCOM and SCVMM, resulting in minimal >3% downtime.
• Oversaw and managed seven SCDPM 2016 servers for enterprise-level backup and restore for Hyper-V, SQL, and physical host servers.
• Utilized strong administrative skills to effectively manage the Office 365 console, ensuring smoothlicensing, activation, and permission processes for users.
• Proficiently handled the administration and management of the Microsoft Azure console to overseevirtual machines, Backups, and other cloud-hosted services.

Tampa, Florida

Banglore

Tampa/St. Petersburg, Florida Area

Monmouth Country, NJ USA

Ahmedabad Area, India