Conducted Safety Plan for Domestic Violence Victim clients; assessed needs and developed case plans Entered detailed case notes, referrals and resources on the Osnium system; maintained client’s records confidentiality and ensured quality control of the client files. Connected clients to the right resources such as legal services; requested protective orders; worked closely with authorities,DA office and prosecutors; worked closely with child support attorney general office… Show more Conducted Safety Plan for Domestic Violence Victim clients; assessed needs and developed case plans Entered detailed case notes, referrals and resources on the Osnium system; maintained client’s records confidentiality and ensured quality control of the client files. Connected clients to the right resources such as legal services; requested protective orders; worked closely with authorities,DA office and prosecutors; worked closely with child support attorney general office division; assisted with child support enforcement; attended court hearings; wrote support letters; advocated, accompany and provided interpretation if needed to clients.Researched for resources and local social services; assisted with public benefit applications, crime victims compensation. Show less

Connected clients with career coaching resources, vocational training, and ESL classes. Followed regularly with clients through phone and in person meetings.In collaboration with the advocacy/legislation team to advocate to pass a bill that involves a mandatory 1h trauma informed training for court judges. Assisted directors with quarterly grant reporting. Built strong relationships with partners such as HCDVCC, HAWK, Shelters, Houston Legal Aid, Houston Legal Advocacy, AVDA, Lone… Show more Connected clients with career coaching resources, vocational training, and ESL classes. Followed regularly with clients through phone and in person meetings.In collaboration with the advocacy/legislation team to advocate to pass a bill that involves a mandatory 1h trauma informed training for court judges. Assisted directors with quarterly grant reporting. Built strong relationships with partners such as HCDVCC, HAWK, Shelters, Houston Legal Aid, Houston Legal Advocacy, AVDA, Lone Star, Fort bend Women's Center, Montgomery Women's Center, Catholic Charities, Ibn Sina and Mercy Clinic, BPSOS, ISGH… In collaboration with The Director of Education in outreach, youth program, galas, fundraising, donation drives, advocacy and education events. Attended several training in Trauma informed care held by the director of mental health.Certified caseworker in DV and Sexual Assault. Attended training with Fort Bend Women Center. Collaborated with the director of mental health in organizing workshops. Assisted the Director of mental health with clients who have trauma; conducted brain scans,QEEG, determine neurofeedback protocol, scheduled neurofeedback, stress relief sessions. Held multiple let’s talks on social media to educate the community about topics like, women rights; family law, immigration, Domestic Violence, red flags of an abusive relationship, co parenting and healthy relationships. Part of the committee member/ Representing An-Nisa Hope Center at a program called One Safe Houston in collaboration with the Mayor office and HPD, a comprehensive violence reduction initiative that links research-based strategies to improve public safety and reduce the harms caused by violent crime. Show less

Ensured customer satisfaction by completing customer quotes, reviewing business opportunities. Led national and international marketing efforts which helped grow sales from $1 million to $3.5 million in my first year in the Company. Contributed 40% of firm's asset growth and secured 60% of total client base. Ensured that correct personnel receive the work orders such as the Machine Shop Supervisor and Welding Supervisor and logistic Supervisor. Tracked customer purchases… Show more Ensured customer satisfaction by completing customer quotes, reviewing business opportunities. Led national and international marketing efforts which helped grow sales from $1 million to $3.5 million in my first year in the Company. Contributed 40% of firm's asset growth and secured 60% of total client base. Ensured that correct personnel receive the work orders such as the Machine Shop Supervisor and Welding Supervisor and logistic Supervisor. Tracked customer purchases and provide follow up to customers Traveled all over the US to promote the company products Organized trade shows to develop more customers and increase the company’s profit Show less

Worked closely with fellow staff members and other departments (such as Student Finance and Academics) to ensure that student inquiries are being handled in a timely manner Assisted students with transcripts, schedule and course changes, and demographic changes Assisted students in the appeals process, registration process, graduation petition process, and withdrawals Monitored student central appointments during peak registration times. Sets appointments for students with… Show more Worked closely with fellow staff members and other departments (such as Student Finance and Academics) to ensure that student inquiries are being handled in a timely manner Assisted students with transcripts, schedule and course changes, and demographic changes Assisted students in the appeals process, registration process, graduation petition process, and withdrawals Monitored student central appointments during peak registration times. Sets appointments for students with Deans, Chairs, Student Finance, and faculty.Assisted International students with the enrollment process. Show less

Developed and implement strategic sales plans to achieve revenue targets and drive business growth.Identified and pursued new business opportunities through prospecting, networking, and lead generation.Built and maintained strong relationships with existing clients, ensuring high levels of customer satisfaction and loyalty.Conducted thorough market research to identify customer needs, industry trends, and competitive landscape.Delivered persuasive sales presentations and product… Show more Developed and implement strategic sales plans to achieve revenue targets and drive business growth.Identified and pursued new business opportunities through prospecting, networking, and lead generation.Built and maintained strong relationships with existing clients, ensuring high levels of customer satisfaction and loyalty.Conducted thorough market research to identify customer needs, industry trends, and competitive landscape.Delivered persuasive sales presentations and product demonstrations to prospective clients, highlighting the value proposition and unique selling points.Collaborated with cross-functional teams, including marketing and product development, to align sales strategies and support product/service enhancements. Show less

Developed and implemented strategic sales plans to achieve regional sales targets and drive revenue growth.Managed and lead a sales team, providing guidance, support, and coaching to maximize their performance and productivity.Set clear sales objectives and performance goals for individual team members, regularly monitoring their progress and providing feedback.Recruited, trained, and onboarded new sales team members, ensuring they are equipped with the necessary skills and… Show more Developed and implemented strategic sales plans to achieve regional sales targets and drive revenue growth.Managed and lead a sales team, providing guidance, support, and coaching to maximize their performance and productivity.Set clear sales objectives and performance goals for individual team members, regularly monitoring their progress and providing feedback.Recruited, trained, and onboarded new sales team members, ensuring they are equipped with the necessary skills and knowledge to succeed.Established and maintain strong relationships with key accounts and strategic customers within the region.Identified new business opportunities and target markets, conducting market research to stay informed about industry trends and competitor activities. Show less