Jijil R Email and Phone Number

Retail business|Marketplace|B2B

Identify, prospect, recruit and train new and existing vendors/brands. Responsible for managing inputs, category financials, promotion management, vendor escalations.Demonstrate customer and category knowledge, be an advocate for a quality customer experience, and understand the competition and industry.Responsible for long term growth opportunities and risk identification, planning, communication and partnering with internal teams.

Coordination with engineering teams for Machine learning and classifier building.Ensure the Integrity and Standards of building Classifiers are maintained accurately by evaluating the content.Reviewing contents like Articles, Images, Videos, Feed posts and Comments for machine learning, which helps in improving the quality of content on the LinkedIn platform.Looking for fake profiles/ Spam Profiles and restrict.

Amazon Marketing Services (AMS) and Kindle Direct Publishing (KDP) process: * Quality review of display Ads and Amazon brand pages as per the policies of Amazon. * Handling vendor case and resolving within SLA. * Registering the Brand , Reviewing the Ad Campaigns and Otimizing the campaigns/keywords based advertiser needs. * Normalization of the Brand by consolidating products and category under their own brand. * Vendor Contact Management (VCM), working with advertiser about their querys/issues/escalation via email.Amazon CLICKS:Junglee Ads Review-* Quality review of Junglee Ads as per the policies of Amazon.* Review of Suspended merchants who violates the policies and working with them to bring back live on Junglee.* Review of New Merchants on-boarding Junglee to protect the customer experience.*Working with the manual policing team to decrease the Ad defect rate (ADR) of those products advertised by 3P sellers on Amazon.* Review web sites for content quality based on Content Guidelines. * Thoroughly check ad content with quality and accuracy.* Recommend generic pattern to be translated into Rules.* Writing customer-facing emails to address concerns and report issues.

Handled all order and non- order related inquiries of Flipkart customers.Expedited and facilitated the escalation of customer service issues.Ensuring quality parameters are met without compromising on customer experience.Being proactive and taking appropriate action to ensure there are no escalations or complaints from customers.

First American's thorough title searches, title clearance and title insurance policies help to produce clear property titles and enable the efficient transfer of real estate. • Provides title insurance protection and professional settlement services for homebuyers andsellers, real estate agents, mortgage lenders and legal professionals to facilitate real estatepurchase.•Provided Trustee Sale Guarantee’s and services for the states of Arizona, California,Idaho, Nevada, Utah and Washington.• Document retrieval and recordings via Data Tree, Data trace , Citrix applications• Providing requested Documents and TSG rates