General management

•Promoting and marketing the business to new markets.•Identified new corporate accounts and maintained effective relationships.•Concentrated in Inbound and outbound Tours, Hotel Booking etc•Participated in various tourism workshops and exhibitions. •Taking part in familiarization visits to new destinations in order to gain information on issues and amenities of interest to consumers;•Meeting regularly with team leaders to give them sales figures and plan how they approach… Show more •Promoting and marketing the business to new markets.•Identified new corporate accounts and maintained effective relationships.•Concentrated in Inbound and outbound Tours, Hotel Booking etc•Participated in various tourism workshops and exhibitions. •Taking part in familiarization visits to new destinations in order to gain information on issues and amenities of interest to consumers;•Meeting regularly with team leaders to give them sales figures and plan how they approach their work;•Overseeing the smooth, efficient running of the business. Show less

 Developed various packages for both international and domestic destinations, preparing travel routes for tourists.  Preparing tailor made packages, selling to direct clients and to travel agents. Negotiating rates with transporters and Hoteliers for preparing packages ,Coordinating with agents all over India for the company’s Kerala operations; Supervising overall administration and operations; Escorted Groups to Various destinations Incorporated with MICE, Cruise… Show more  Developed various packages for both international and domestic destinations, preparing travel routes for tourists.  Preparing tailor made packages, selling to direct clients and to travel agents. Negotiating rates with transporters and Hoteliers for preparing packages ,Coordinating with agents all over India for the company’s Kerala operations; Supervising overall administration and operations; Escorted Groups to Various destinations Incorporated with MICE, Cruise Handling, etc Following up on inquiries and conversion to files and after sales-services like collecting feedback on tours and constantly trying to upgrade our service quality and knowledge; Show less

 Responded to customer inquiries and provided accurate and detailed information via phone and or e-mail. Preparing tailor made packages, selling to direct clients and to travel agents. Prepared itinerary proposals, quotes, and reservations with minimum supervision.  Escorted Groups to Various destinations Prepared tour documents and customer itineraries that met client or customer needs and ensured that they were clear, concise, and accurate. Ensured all reservation files… Show more  Responded to customer inquiries and provided accurate and detailed information via phone and or e-mail. Preparing tailor made packages, selling to direct clients and to travel agents. Prepared itinerary proposals, quotes, and reservations with minimum supervision.  Escorted Groups to Various destinations Prepared tour documents and customer itineraries that met client or customer needs and ensured that they were clear, concise, and accurate. Ensured all reservation files were completed accurately and according to the proposed itinerary, correcting any discrepancies. Show less

 Handling of walk-in clients business Handling issuance of Domestic, International and Group Tickets on GALILEO Ensuring all Documents Cash / Exchange Vouchers / Tickets Reissued / Others Coupons is reported timely.