Jilan Alya Email & Phone Number

West Java, Indonesia

• A Business Analyst in CIMB Niaga Omnichannel – Genesys Project. A platform used by customer service as a call center to conduct inbound and outbound interaction with customers via Email, LiveChat, Social Media.
• Create System Design for the project based on client’s business requirement (including creating flowcharts using Visio, system interface).
• Create User Guide document for users to work with the application (WDE). Assist the running of Training for Trainee.
• Act as a Quality Assurance. Create Test Script and run the test (Internal/SIT/Regression). Identify bugs/issues to ensure the products are fully functional and meet the client’s requirements. Collaborate with.

Bandung, West Java, Indonesia

Responsible in providing data driven analysis and recommendation for marketing strategy.

Bandung, West Java, Indonesia

• Rahsa Nusantara is an FMCG-Bandung-Based startup which believes that local wisdom is a solution to many problems that the world are currently facing. Rahsa Nusantara has strived for an ethical and responsible process.
• Mapping the competitors for Rahsa Nusantara and RAHSA.ID.
• Analyze marketing-related data insights and make recommendations accordingly.
• Making partnership proposal for KoL / potential external partners.

Jakarta, Indonesia

• Lead and developed 4 direct subordinates and 6 indirect subordinates. Maintain the members’ engagement within the functional and resulted engagement rate 88.6% at the end of Q3 in 2020.
• Developing and implementing marketing strategies both for physical and digital channels.
• Ensuring that the products, services, and product lines that fall under AIESEC in UI domain resonate with the current and potential customers.
• Managing social media with followers more than 8,5k on Instagram; 4k on LINE.
• Increase the engagement rate of AIESEC in UI Instagram account: 2000+ followers and increasing the average of 10.000+ reach/month from February to October.
• A Marketing Director in LeadTalk, virtual event that includes workshops, webinars, and talkshows. Supervising the course of the whole event, especially in the marketing field (strategies & branding). Managed to get up.

Jakarta, Indonesia

• Responsible for making content for AIESEC in UI’s digital PR and ensuring that all of the content that is published by AIESEC in UI are aligned with the values of the AIESEC itself.
• Develop and execute communication and promotional platforms for the brand across multi-channel.
• Work closely with the digital product team to ensure brand quality standards.
• Published a magazine that included the activities that AIESEC in UI holds throughout the year.

Jakarta, Indonesia

Tutee.id is an e-learning platform that provides a friendly peer-study-group with verified peer tutor that helps college students achieve a higher academic performance. Tutee.id aim to help student find credible tutors easily while giving them access to be one as well, so they can develop themselves by being a tutee or a tutor. My responsibilities were to.

LOGIKA UI is an annual competition that is held by Himpunan Mahasiswa Departemen Matematika, Universitas Indonesia. It is the national mathematics competitions and events that is held since 1997. Responsible for documenting the event also making Video Teaser and After Movie for the event.