Jill Beamon, M.S. Email & Phone Number

Boston, MA, US

Waltham, Massachusetts, United States

Worcester, MA

• Program manager of sixth largest PACE program nationally, operating six adult day health centers in Massachusetts serving adults with diverse medical and social needs.
• Served as State and Federal PACE regulation subject matter expert; oversaw the communication, education, and implementation of regulatory updates to the organization.
• Managed the temporary relocation of 40 staff and 200 participants during construction of a replacement PACE center, ensuring continuation of services to participants with complex needs.
• Provided oversight of operational and regulatory readiness of two PACE center replacement sites in 2018 and 2019.
• Maintained over 350 organizational policies, processes, and forms; collaborated with internal committees and departments to ensure regulatory compliance, including the development of new policies as needed.
• Implemented enhanced internal audit protocols for direct care vendors to improve quality and regulatory compliance.

• Implemented practice transformation strategies to assist practices in achieving the quadruple aim through the national, multi-year Transforming Clinical Practice Initiative (TCPi) funded by Centers for Medicare and.
• Delivered customized consultative services to a range of medical practices including primary care, pediatric, behavioral health, ophthalmology, physical therapy, and Veteran’s Affairs.
• Assessed current practice conditions and developed transformation strategies, data driven quality improvement initiatives, and assisted in optimizing electronic health record utilization.
• Interpreted complex federal incentive program legislation, Medicare Access and CHIP Reauthorization Act of 2015 (MACRA), to develop a toolkit for successful Merit-based Incentive Payment System (MIPS) participation.
• Led concept, creation, and delivery of five MIPS focused webinars with an average satisfaction rate of 75%.
• Collaborated with diverse teams from across the organization to plan and implement initiatives.

Chicago, IL

• Managed daily operations and optimized efficiency of four clinics – three School Based Health Centers and the Adolescent Family Center, a Title X funded clinic.
• Provided oversight and management for two public government grants totaling $400,000.
• Supervised, hired, and trained three clinic coordinators and two work study students to ensure consistency of services.
• Improved revenue recognition by ensuring billing templates were up to date and accurate.
• Increased data collection efficiency for grant reporting and quality improvement initiatives by creating standardized coding for providers.
• Negotiated a new contract that resulted in a 60% savings for monthly Family Planning laboratory bills.

• Analyzed compensation equity for outpatient nurses and certified medical assistants and benchmarked with market trends to adjust salary ranges.
• Designed a workflow for conducting health risk assessments for CountyCare Medicaid enrollees and supervised five employees responsible for obtaining assessments.
• Disseminated Press Ganey patient satisfaction scores weekly to 55 outpatient clinics to improve clinic processes, workflows, and patient experience.

Mwanza, Tanzania

• Served as liaison between Rush University and the World Health Organization.
• Adapted the World Health Organization’s surgical checklist to reduce adverse events related to poor communication and avoidable surgical infections to the Bugando Medical Center environment.
• Established data collection process for patient safety initiatives in hand hygiene; trained hospital staff for implementation.
• Led interdisciplinary management meetings to identify process barriers to system change.
• Created a business plan and job descriptions for a proposed housekeeping department.

Nursing Administration

• Co-managed an innovation project for a hospital strategic initiative to improve the Patient Experience Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) scores from 65.9% to a goal of 90% in two.
• Developed a performance dashboard to analyze Patient Experience HCAHPS scores and communicate performance to department stakeholders.
• Contributed as a core team member to a patient care technician (PCT) engagement initiative to increase employee engagement and satisfaction by identifying root causes of disengagement and assisting in the creation of a.
• Partnered in concept development, researched and wrote a $1.49M Health Resources and Services Administration (HRSA) grant focused on interprofessional practice.
• Interviewed unit leadership and medical directors to identify core technology resource needs.

• Coordinated and scheduled all inpatient and outpatient surgical procedures as well as all laboratory, physician visits and chemotherapy appointments; maintained master calendars and surgical schedules for four.
• Verified insurance information and obtained pre-determination and pre-authorization for procedures and appointments from insurance companies.

Boston, MA

• Obtained prior authorizations for office visits, radiology scans, and prescription drugs.
• Scheduled and confirmed appointments for over 1,500 patients in nine different departments and managed new patient intake information.
• Collected and reconciled co-payments for physicians and social workers and completed and submitted all necessary billing information.
• Coordinated clinical, physician and social worker administrative schedules.
• Provided excellent customer service and problem resolution to patients and families in the clinic and on the telephone.

Boston

• Systematized and standardized the ordering, organization, and cataloging of lab reagents.
• Prepared samples for real-time polymerase chain reaction (PCR), flow analysis, and live-sorting.
• Investigated the role of p21, a kinase inhibitor, in the innate protection of elite controllers from HIV-1 infection.
• Assessed mechanisms of CD4 T-cell homeostasis in elite controllers with progressive and non-progressive HIV-1 disease courses.

• Investigated the enterochelin iron uptake system and acetyl phosphate and their effect on iron uptake in E. coli.
• Performed P1 transductions and transformations on E. coli.

• Prepared, ran and analyzed agarose gel electrophoresis.
• Operated machinery for blood analysis.

Master Of Science In Health Systems Management

Bachelor Of Science, Biochemistry

Activities and Societies: Habitat for Humanity and Girls and Women in Science (GWIS)