Jill Dettor Email and Phone Number

I currently oversee the daily operations of this Auctioneer business, ensuring operations are efficient as possible, and customer satisfaction is at the highest level.Specific responsibilities include -- Collaborates with the owner to achieve Auction sales and financial goals while maintaining an efficient operation.- Oversees the daily operations of the business. - Monitors and manages all auction logistics and operations.- Grows the business through actively seeking out new auction sales opportunities.- Builds and maintains relationships with customers while promoting the Opfer brand through communication on sale days.- Oversees auction site set up, creates final run lists, highlights auctioneer announcements on sale day.- Plans staffing levels to ensure efficiency and effective customer service.- Monitors and ensures proper transparency around all sales.- Allocates use of available resources, delegates work duties to staff to attain objectives, monitors and assists staff with work progress.- Evaluates current business processes and systems, plans, and implements procedures and systems to maximize operating efficiency, establishes and maintains controls to ensure newly formed policies and practices are adhered to.

I was the owner of this retail store, actively managing the daily operations and also contributing as an artist.- Managed the retail operations; opened the shop, counted the cash drawer, manned the store, assisted customers, ensured all sales were accounted for in the point-of-sale system.- Established excellent customer relations; assisted customers, resolved any issues to maintain customer satisfaction and drive repeat visits, handled returns or exchanges, answering customer questions about items, placed special orders. - Ensured the sales floor was well-stocked and managed inventory stock levels; purchased merchandise for resale, conducted periodic inventory audits to identify which items are selling well and to decrease inventory shrinkage.- Designed displays to make store and merchandise more appealing to customers including seasonal displays that highlighted new product arrivals and window displays that enhanced the store’s appeal to potential customers. - Managed all financial obligations of the business to ensure the financial solvency; established a budget and ensure adherence, performed bookkeeping, calculated and paid sales tax, ensuring that outstanding payables are paid on time. - Created sales and promotions to balance out slow periods and ensure profitability.- Designed and created art to sell; artistic creations included brightly painted furniture, mosaics, jewelry, gift signs, and other functional art. - Taught classes on-site

- Painted permanent lettering and logos on polyurethane and wood gymnasium and track flooring. - Supported customer’s goal of building team and/or organizational spirit and market branding. - Clients included the U.S. Naval Academy, U. S. Coast Guard, and the batting circles for Camden Yards.