Jill Downs Email & Phone Number

Fremont, Wi, Us

United States

Dedicated, organized manager with detail orientated approach; managed up to 3 locations across central Wisconsin and Michigan with direct supervision over 40+ employees, including sales staff, warehouse personnel and floater employees. Collaborative team player with ownership mentality and a track record of delivering positive results. Duties include managing sales staff, warehouse, resupply, payroll, route optimization, peer training/mentoring, OSHA oversight monitoring DOT regulations… Show more Dedicated, organized manager with detail orientated approach; managed up to 3 locations across central Wisconsin and Michigan with direct supervision over 40+ employees, including sales staff, warehouse personnel and floater employees. Collaborative team player with ownership mentality and a track record of delivering positive results. Duties include managing sales staff, warehouse, resupply, payroll, route optimization, peer training/mentoring, OSHA oversight monitoring DOT regulations, recruiting and making all hiring decisions. Also delivered weekly, training opportunity areas including self created power point presentations to my peer leadership group. Have always been my superiors “go to” manager. Was responsible for training new managers for the Midwest Region (Great Lakes). Show less

Appleton, Wi

Sales management of inbound and outbound call center focusing on B2B sales and Customer Service platforms.Supervise up to 30 employees and monitor performance to ensure sales and metric goals are met.Train associates on cross-selling and relationship-building techniques.Helping subordinate on improvements by motivating, encouraging and discussing ideasRespond to customer requests via telephone and email and effectively answered questions and inquiries.Hold weekly one-on-one… Show more Sales management of inbound and outbound call center focusing on B2B sales and Customer Service platforms.Supervise up to 30 employees and monitor performance to ensure sales and metric goals are met.Train associates on cross-selling and relationship-building techniques.Helping subordinate on improvements by motivating, encouraging and discussing ideasRespond to customer requests via telephone and email and effectively answered questions and inquiries.Hold weekly one-on-one meetings to review performance, set goals and provide customized coaching.Manage employee performance reviews to build communication and deliver sales insights.Retain existing customers and substantially grow customer base, product line and sales volume.Streamlined product fulfilment processIdentified and proposed new business segments to increase business base and increase profitability a Show less

Advised clients on mortgage loans.Resolved discrepancies between borrowers, lenders and financial institutions with detail orientation and efficiency.Complied with regulatory requirements, including Bank Secrecy Act, Anti Money Laundering, OFAC, USA Patriot Act, Privacy Act andCommunity Reinvestment Act.Contacted potential clients to pursue sales and gather funds.Originated, reviewed, processed, closed and administered customer loan proposals.

Conducted forecasting to determine possible changes and areas for sales growth.Built strong relationships with clients by following up on previous purchases and suggesting new products.Initiated home food service consultations with customers by questioning to learn customer needs and preferences.Reduced workflow inconsistencies by recruiting and hiring capable staff members.Engaged prospects and customers through various events, including pop up sales and referral… Show more Conducted forecasting to determine possible changes and areas for sales growth.Built strong relationships with clients by following up on previous purchases and suggesting new products.Initiated home food service consultations with customers by questioning to learn customer needs and preferences.Reduced workflow inconsistencies by recruiting and hiring capable staff members.Engaged prospects and customers through various events, including pop up sales and referral programs.Set, enforced and optimized internal policies to maintain efficiency and responsiveness to demands.Coordinated site and fleet investigations, documented issues and escalated to executive teams as needed.Communicated best practices among on-site and external personnel to align efforts and goals.Established and administered annual budget with effective controls to prevent overages, minimize burn rate and support sustainability objectives. Show less