Jill Fitzpatrick Email and Phone Number
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Human Resources business partner with highly transferable skills and experience in Learning and Development, Talent Management, Project Management and Relationship Management in various industries including Professional Services, Sales & Marketing, Disaster Recovery, Human Resources, Training Consulting, Information Management, Pharma, Finance and Transportation. Extensive experience in implementing innovative and effective employee development and productivity programs. Highly creative in partnering with managers to influence employees towards achievement of organizational goals. Skilled in assessing and resolving a broad range of issues. Exceptional presentation and writing skills.Concentrations include:Talent & DevelopmentLeadership & Organizational Development Communications Recruitment & SelectionEmployee Relations Organizational EffectivenessSuccession Planning Performance ManagementProject ManagementSales Training New Hire Orientation / Onboarding
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Learning & Development ManagerSs&C Technologies Mar 2021 - PresentWindsor, Ct, Us
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Manager Learning Operations AmericasL'Oréal Sep 2018 - Jan 2021Paris, FrEngage with market leaders to coordinate and deliver high-quality learning solutions in US, Canada and Mexico.Identify and assess future and current training needs through job analysis, career paths, annual performance appraisals and consultation with line managers. -
Learner ExperiencePwc May 2018 - Sep 2018GbDrove high quality and innovation in program delivery across the entire L&D portfolio (conferences, classrooms, virtual classrooms, market-based programs, digital learning, etc.). Teams with other enabling functions (MES, BCD, office services, market HR, etc.) to increase excellence and efficiency in execution. Managed all activities that support the delivery, registration, travel, instructor sourcing etc. Engages with market leaders to coordinate and deliver high-quality learning solutions. Surfaces locally-identified needs to Strategists. Teams with Innovation team and the broader Studio group to identify and test “next generation” products, methods, approaches that enhance how learners experience L&D. -
Learning And Development Consultant / Organizational Effectiveness ManagerAcosta May 2014 - Apr 2017Jacksonville, Fl, UsMosaic / Acosta client and business partner consultant responsible for the design, development and implementation of learning and consulting fee-based projects.Collaborate with business units and internal/external Subject Matter Experts to develop and design learning programs, processes and education materials aligned with competencies and strategic learning opportunities for solutions that maximize learning and meet the Mosaic and Acosta and client’s project objectives, including eLearning or instructor-led trainings from development through launch and on-going maintenance.Assess client business needs, identify training and knowledge gaps, develop training curriculum including new hire and on-going employee development. Provide coaching, facilitation and team development for client teams to ensure program success.Administer surveys, analyze and communicate metrics of learning effectiveness and provide feedback and recommendations for skill gaps and on-going improvement to business partners and clients. -
Training ManagerQuadel Consulting & Training, Llc Jun 2013 - Feb 2014Washington, District Of Columbia, UsPartners with State and Federal government agencies such as Department of Community Affairs (DCA), Federal Emergency Management Agency (FEMA), Housing and Urban Development (HUD) and Department of Environmental Protection (DEP) to implement Community Development Block Grant - Disaster Recovery (CDBG-DR) funded programs to train the reNew Jersey Stronger staff.Collaborates with key program stakeholders, specifically reNew Jersey Stronger Policy, Operations, Human Resources, Project Management Office and Call Center to educate staff, to identify knowledge gaps and develop supporting materials to enhance program knowledge. Identify, select and engage key staff members in talent development initiatives to prepare program leaders. Promote an environment of efficiency, responsiveness, accuracy of quality and reporting reliability. -
Customer Service ManagerIron Mountain May 2010 - Nov 2012Boston, Massachusetts, UsLead change management initiatives, coach and counsel employees, manage performance life cycle; including recruiting, succession planning and terminations. Develop and facilitate organizational development programs for employee relations initiatives, including morale initiatives and teambuilding events.Recruit, hire and train team of 7 dedicated to resolving escalated service / inventory related issues for a fast paced, high volume call center environment. -
Director Of Human Resources / Talent DevelopmentPorts America Jul 2007 - Jul 2008Morristown, Nj, UsDesigned new curriculum focused on development of employee leadership and coaching skills. Programs resulted in creation of enhanced talent pool and candidates were selected for advancement.Executed new hire and ongoing talent development training initiatives across all business lines. Conducted education seminars focused on new hire immersion, succession planning via leadership development courses.Developed business development goals in coordination with business owners and stakeholders across multiple divisions. -
Manager Of Human Resources/Internal CommunicationsFidelus Technologies 2005 - 2007Cresskill, New Jersey, UsChampioned team of trainers and project managers, developed best practices for recruiting, interviewing and managing personnel as well as designed online opinion surveys for internal and external clients.Created and implemented new hire orientation program for newly hired employees which led to 25% increase in employee retention and quicker on-boarding time.Coached and counseled Vice Presidents and company owners on various human resources issues, including organizational training needs. Developed performance management policies and procedures and implemented succession plan. . -
Training ManagerCardinal Health 2003 - 2005Dublin, Oh, UsDesigned and executed leadership programs, seminars and training initiatives which significantly improved leadership skills and created talent pool.Created positive employee relations environment by developing an employee newsletter and ongoing employee communication programs Led the conversion from SAP to Customer Relationship Management (CRM) software and trained 280 account managers on new platform. -
Project ManagerErnst & Young 2001 - 2003London, GbProject ManagerLiaison between Project Management Team and business unit sponsors responsible for deploying software to 50,000 employees. -
Training ManagerErnst & Young 1998 - 2001London, GbAssessed training needs and designed organizational strategies and development initiatives for 1,500 employees. Directed team of training coordinators.Facilitated instruction-led and web-based learning initiatives including employee relationship workshops, nationwide technology conferences and morale boosting team initiatives. Managed and developed curriculum for Information & Technology Services Academy, a six week seminar designed to educate new IT professionals on various technical topics, as well as departmental dynamics and procedures.
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Communications SpecialistNj Transit 1992 - 1998Newark, New Jersey, UsDeveloped and managed communication and marketing strategies for customers of NJ Transit Services, 3rd largest transit agency in the US. Wrote press releases and newsletters, created marketing initiatives and lead public relations campaigns.
Jill Fitzpatrick Skills
Jill Fitzpatrick Education Details
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University Of DelawareSociology -
Seton Hall UniversityStrategic Leadership & Communications
Frequently Asked Questions about Jill Fitzpatrick
What company does Jill Fitzpatrick work for?
Jill Fitzpatrick works for Ss&c Technologies
What is Jill Fitzpatrick's role at the current company?
Jill Fitzpatrick's current role is Learning & Development Manager at SS&C Technologies.
What is Jill Fitzpatrick's email address?
Jill Fitzpatrick's email address is ji****@****msn.com
What is Jill Fitzpatrick's direct phone number?
Jill Fitzpatrick's direct phone number is +197287*****
What schools did Jill Fitzpatrick attend?
Jill Fitzpatrick attended University Of Delaware, Seton Hall University.
What are some of Jill Fitzpatrick's interests?
Jill Fitzpatrick has interest in Education.
What skills is Jill Fitzpatrick known for?
Jill Fitzpatrick has skills like Training, Performance Management, Leadership, Talent Management, Management, Employee Relations, Human Resources, Team Building, Recruiting, Organizational Development, Interviews, Onboarding.
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