Jill Gary Email & Phone Number

Grand Haven, MI, US

I am responsible for creating and delivering training to support organizational technical innovations. Also implementing and maintaining of systems policies and procedures throughout the organization. National Corporate Housing is a multi-brand, global leader in providing temporary housing program management for global business travel and corporate.

United States

• Rival-HR, formerly SilkRoad Technology, with 200 employees specializing in Talent Acquisition SaaS software development for global HR teams with an end-to-end solution of cloud-based AI-enabled products. The Rival.
• Managed, designed and delivered the sales team onboarding process for new hires which included a hybrid approach; automated and mentoring/coaching.
• Designed and delivered new product enhancement training for the sales team which included completion of hands-on courses, simulations, and certification exams.
• Managed, developed, and delivered a new innovative cloud-based video learning application/tool, Proshort®; to help upskill the sales team as they learned the new Rival sales pitch, sales process and other B2B selling.

Greater Chicago Area

• Rival-HR, formerly SilkRoad Technology, with 200 employees specializing in Talent Acquisition SaaS software development for global HR teams with an end-to-end solution of cloud-based AI-enabled products. The Rival.
• Designed and delivered scalable learning projects to improve client engagement, increase product adoption, user performance, and enhance overall user experience and value.
• Top custom-training sales person during four out of seven years.
• Product Team Lead/SME Recruiting & Search. Managed course development projects from inception to completion while ensuring modern learning experiences via learning management system and onboarding automated event.
• Conducted in-depth needs analysis and performance gaps analysis to determine appropriate customized client learning development plans; devised tailored training programs as well as outlined skills competency maps, and.
• Developed custom, high-quality clients public and private courses using adult learning methodologies, engaging hands-on activities, gamification, critical thinking, certification exams, learning goals, autonomy, and.

Greater Grand Rapids, Michigan Area

• Goodwill of Greater Grand Rapids is a nonprofit organization that sells donated goods to fuel its mission of job training and placement opportunities to help people create better futures by building their skills and.
• Created and implemented company-wide competency-based training programs through the Goodwill University for retail staff, leadership, and workforce development staff to improve performance, skill blocking.
• Managed, designed, and developed instructional materials, performance and learning academies, and sustainable processes through a blended learning approach of web-based courses and hands-on practice using various.
• Collaborated with key stakeholders and subject matter experts to build skill-based competencies, standardized benchmarks, learning objectives, authentic learning activities, course materials, storyboards, assessments.
• Developed 125 Training Coaches through formal learning via Train The Trainer sessions and informal observation methods to evaluate quality of learning and performance of team members in customer service, leadership.
• Developed and implemented new hire onboarding program through instructor-led classroom training of company history, soft skills training, job-specific hands-on practice, customer service training, and leadership.

Ada, Michigan

• Provided consultant services for Global Engineering, Facilities Management Center for Excellence, Technical Support Organization, Manufacturing, Quality Assurance, Industrial Engineering, and Validation/Process.
• Designed, developed instructional materials, training programs, and processes for instructor-led, digital, and web-enabled courses for project budgets between $25K - $150K.
• Delivered 50+ instructor-led training sessions at manufacturing, technical, and engineering facilities in California, Washington, Michigan, and Singapore.
• Collaboration with project team members and partners to understand the requirements and build learning objectives and advise design/development capabilities/limitations of various delivery methods from a design.
• Developed consistent, standardized content and deployment practices for the learning management systems (ComplianceWire, SumTotal).
• Conducted program evaluation through interviews and benchmarking for the purpose of making recommendations for improvements and applying industry best practices and input that benefit the learner and support clients in.

Michigan, United States

• Companies: Herman Miller Corporation, Meijer Corporation, Convia, Byrne Electrical Systems, Legrand/Wiremold, Aspen Surgical, Foremost/Farmers Insurance Corporation, PCS Human Services, and Amway Corporation.
• Provided consultant services as a learning solutions developer, instructional designer, trainer, facilitator, and presentation coach for projects that involve course design and development of instructor-led and.
• Designed and developed instructor-led and web-based course materials for business communication skills, sales and processes, adult learning methodologies, and leadership development. Learning activities and course.
• Provided project leadership, support, and assistance in the delivery of customized blended learning programs, presentations and professional publications, including; design, development, and system processes for.
• Developed and analyzed results of assessments and evaluations to measure program effectiveness and improve instruction by communicating results to stakeholders.
• Collaboration with key stakeholders, subject matter experts, leadership, and project management to determine performance gaps and appropriate instructional goals and outcomes.

Master'S Degree, Education Professional Development

Bachelor Of Arts (B.A.), Human Resources Management/Personnel Administration, General

Activities and Societies: Varsity Softball Scholarship SHRM President

Bachelor'S Degree, Human Resources Management/Personnel Administration, General

Master Of Education - Med

Master Of Education - Med

Master Of Education - Med

Master Of Education - Med