Jill Hoffman

Jill Hoffman Email and Phone Number

Customer Service Manager @ MEC Aerial Work Platforms @ MEC Aerial Work Platforms
Jill Hoffman's Location
Fresno, California, United States, United States
Jill Hoffman's Contact Details

Jill Hoffman personal email

n/a
About Jill Hoffman

With over 20 years of experience in customer service, distribution, and manufacturing, I am a passionate and results-oriented leader who strives to deliver exceptional value to both internal and external customers. My core competencies include employee training, team building, and process improvement. I am currently the Customer Service Manager at MEC Aerial Work Platforms, a leading manufacturer of innovative and reliable mobile elevated work platforms. In my current role, I oversee the Customer Service department, ensuring that all inquiries, orders, and issues are handled promptly and professionally.

Jill Hoffman's Current Company Details
MEC Aerial Work Platforms

Mec Aerial Work Platforms

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Customer Service Manager @ MEC Aerial Work Platforms
Jill Hoffman Work Experience Details
  • Mec Aerial Work Platforms
    Customer Service Manager
    Mec Aerial Work Platforms Jun 2019 - Present
    Kerman, California, Us
  • Ulta Beauty
    Ecommerce Dc Manager
    Ulta Beauty Apr 2018 - May 2019
    Bolingbrook, Il, Us
    Responsible for leading a team in a technical, fast-paced and deadline driven environment. Adheres to best practices, seeks out opportunities for continuous improvement and drives Key Performance Indicators (KPIs). • Identifies, coaches and develops team members through training, performance reviews, coaching, support and delegation as appropriate for their development level.• Daily, weekly and monthly preparation and planning to identify and prioritize action steps, set timelines, identify and allocate resources necessary to accomplish departmental objectives.
  • Balloons Are Everywhere
    Distribution Facility Manager And Customer Service Manager
    Balloons Are Everywhere Oct 2013 - Apr 2018
    Managed California Distribution Center. Recruited, hired and trained Customer Service Representatives. Coordinated and managed building improvement projects. Responsible for time card database for the California Distribution Center.
  • Balloons Are Everywhere
    Assistant Customer Service Manager
    Balloons Are Everywhere Oct 2011 - Oct 2013
    Assisted the Customer Care manager with hiring and training. Provide support for the California distribution center in the areas of technology and maintenance.
  • Balloon Wholesalers International
    Sales And Marketing Specialist
    Balloon Wholesalers International Sep 2008 - Oct 2011
    Responsible for executing department strategies and objectives. Coordinated marketing fulfillment duties including: email, direct mail, promotional items and other literature. Performed market research and competitor analysis.
  • Balloon Wholesalers International
    Account Development
    Balloon Wholesalers International Nov 2004 - Sep 2008
    Fostered the growth of corporate accounts by creating promotional programs to increase sales, provide store level product training, and negotiate sales programs with buyers.
  • Balloon Wholesalers International
    Team Member Development
    Balloon Wholesalers International Jan 2002 - Nov 2004
  • Balloon Wholesalers International
    Customer Development Manager
    Balloon Wholesalers International Mar 2000 - Jan 2002
  • Balloon Wholesalers International
    Customer Service Representative
    Balloon Wholesalers International 1998 - Mar 2000

Jill Hoffman Skills

Customer Service Strategic Planning Marketing Team Building Account Management Public Speaking Sales Management Microsoft Office Sales Marketing Strategy Employee Training Billing Systems New Business Development Retail Microsoft Excel Social Media Proofreading Copy Editing Training Management

Jill Hoffman Education Details

  • California State University, Fresno
    California State University, Fresno
    Speech Communication

Frequently Asked Questions about Jill Hoffman

What company does Jill Hoffman work for?

Jill Hoffman works for Mec Aerial Work Platforms

What is Jill Hoffman's role at the current company?

Jill Hoffman's current role is Customer Service Manager @ MEC Aerial Work Platforms.

What is Jill Hoffman's email address?

Jill Hoffman's email address is ji****@****att.net

What schools did Jill Hoffman attend?

Jill Hoffman attended California State University, Fresno.

What skills is Jill Hoffman known for?

Jill Hoffman has skills like Customer Service, Strategic Planning, Marketing, Team Building, Account Management, Public Speaking, Sales Management, Microsoft Office, Sales, Marketing Strategy, Employee Training, Billing Systems.

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