Infusion team, the Infusion Finance Specialist manages and/or coordinates all financial issues with patients, insurers, referring/attending physicians, care coordinators, pharmacy staff, and other stakeholders related to medications administered in the clinic/infusion center. Verify insurance coverage; assesses level of benefits; obtains payer approvals for high cost drug therapies prior to patient treatment; solves problems with insurers; provides financial counseling and support for patients as needed during their course of treatment. Accept and process all referrals, identify payer sources, verify benefit information and acquire initial authorization as needed to begin patient service or to determine denial of patient service. Follow up on pending unresolved coverage issues and claim denials. Document and communicate to appropriate providers and internal department’s accurate authorization information on current or potential patients.

Supervising Registration and Scheduling staff. I also support the HIMS dept, referrals and the providers templates in EPIC.