Understand complex concepts and utilize data and usability metrics to generate insights that shape the product roadmap and design outcomes. Ensure consistent and cohesive designs across the product ecosystem. Develop and support the UX process to streamline design iteration cycles. Lead and participate conceptual design outcomes to provide clear direction for user experiences. Collaborate with business, design, technical teams, stakeholders and leadership to define short-term scope requirements… Show more Understand complex concepts and utilize data and usability metrics to generate insights that shape the product roadmap and design outcomes. Ensure consistent and cohesive designs across the product ecosystem. Develop and support the UX process to streamline design iteration cycles. Lead and participate conceptual design outcomes to provide clear direction for user experiences. Collaborate with business, design, technical teams, stakeholders and leadership to define short-term scope requirements and visualize the long term product vision. Show less

Participated in the development and advancement of the UX and UI of digital products through end-to-end research, usability testing, data analysis, design strategy, ideation, collaborative feedback, wireframes, prototypes, and stakeholder engagement.

Improve the quality and efficiency of business applications by coordinating with relevant departments to determine areas for improvement, identifying necessary resources, managing databases, developing plans and iterating on solutions for system enhancements.

Collaborated with a team of designers conducting UX research, gathering and synthesizing data, ideating, prototyping and usability testing to deliver improvements to existing digital products.

Worked in an agile team environment using ASP.NET and Entity framework to develop a web first and cloud based property tax solution.

Coordinated care needs for acute inpatients through prioritizing and analyzing evolving patient data, while considering patient experiences and values.

Liaising between technical personnel and front line staff who work with EMR system.