Jill M. Email & Phone Number

Created business plan and launched HR consulting program to promote legal compliance and HR best practices; present training in-person and online, provide HR consultation and resources, write articles and web information, promote improved recruitment, interviewing, hiring, onboarding and engagement, talent development. Also served as Research Associate while awaiting board approvals.

Served as member of president's strategic advisory team and internal consultant to department heads, staff, faculty during major culture shift. initiated department head and supervisor meetings/trainings; served on union negotiation team; oversaw all aspects of HR: benefits, recruitment, compensation, employee relations, legal compliance, onboarding, HRIS, policies and procedures; managed three staff members. Managed budget of $300,000.

Conducted monthly webinar trainings on topics from payroll to performance management to emloyee engagement; wrote timely HR newsletters for nationwide audience; Assisted with website updates and new product development; served as HR manager for internal employees; wrote blogs for search engine optimization (SEO).

Assisted with intense health insurance renewal period. Quickly absorbed technical and legal information to provide marketing and educational presentations and stellar client service to member municipalities, their employees and officials. Also promoted property and casualty insurance.

Managed, implemented and initiated improvements to all aspects of human resources including recruiting, benefits administration, performance evaluation, safety and wellness, staff training, onboarding, compensation, employee relations. Served as internal consultant to management team. Responsible for legal compliance; HR consulting to members. Served as payroll, accounts receivable, and HR specialist for first two years. Left to temporarily homeschool a teenager!

Managed all aspects of human resources; created HR database; administered benefits, compensation, created and implemented AA/EEO program, worked with two unions, participated in union mediation.

Served a year in consulting division working with clients and writing code for benefits statements; moved to national HQ to rotate through HR areas: benefits, AA/EEO, compensation, HRIS, recruiting; managed all aspects of national management training program.

Certificate In Personnel Practices & Techniques

Bs, Business Administration, Concentration In Operations Management