● Led a team of 6 to oversee daily clinic operations, including scheduling, inventory management, and quality control, while coordinating with various departments to ensure timely delivery of products and services.● Managed inventory levels to ensure the timely procurement of medical supplies and optical products, resulting in reduced costs through bulk purchasing and vendor negotiations.● Developed and enforced operational policies and procedures, enhancing compliance with healthcare regulations and improving clinic efficiency.● Analyzed clinic performance metrics and patient feedback to identify areas for improvement, implementing strategic changes that boosted monthly patient visit numbers.● Assisted in training and mentoring new team members, creating trainings and employee handbooks utilizing ADP and SHRM resources.

● Managed HR operations across 2 locations to ensure adherence with compliance regulations and industry standards. Created training documents to ensure all staff members were well versed in all policies and procedures. ● Implemented bonus programs and benefits packages, including health insurance, retirement plans, and wellness initiatives, to reduce employee turnover while increasing sales and revenue.● Developed and implemented a comprehensive training program for new hires and existing employees, improving onboarding efficiency and enhancing employee skillsets, resulting in increased productivity.● Conducted regular assessments of HR processes and practices, identifying and addressing areas of non-compliance, mitigating legal risks and improving overall HR operational efficiency.

● Managed and processed employee leave of absence requests, including ADA, FMLA, short-term disability, and parental leave, ensuring compliance with federal and state regulations.● Educated employees on rules and regulations while providing guidance and status updates to managers, offering personalized support and resolving complex leave cases to improve employee satisfaction and adherence to company policies.

● Coordinated and processed all new hire onboarding paperwork and E-Verify cases, keeping accurate employee records while ensuring I-9 compliance.● Created and maintained databases to track applicants through the selection process while supporting recruiting and interviewing efforts.● Supported FLSA compliance by reviewing job classifications, timekeeping practices, and payroll records, ensuring proper classification of exempt and nonexempt employees, and addressing any compliance issues.● Processed termination documentation along with EEOC claims, monitored union policies and information, and archived grievances.