Jill Merrick Email & Phone Number

Greater Seattle Area

Pacific Northwest

• Responsible for leading a cross-functional team of 16 across seven states in the Pacific Northwest to ensure the delivery of excellent service to customers and partners based on optimizing specific key initiatives and.
• Achieved top 10% annually in the top two district metrics in YOY uptime increases for 5 – 7 years by successfully training and managing routing priorities and ensuring service priorities were adhered to at 100% of.
• Key contributor to multiple field beta tests on numerous hardware and software key initiatives, including participating in multiple project management teams to create successful products and undergo smooth transitions.
• Co-Founded the Women’s Network Business Resource Group and co-led bimonthly events and seminars to assist in building community and creating career opportunities for women.
• Instrumental in the rollout and management of new company products including AdPlanet and Coinstar which proved to be extremely successful in the company’s portfolio in 2020.
• Analyzed and measured District sales results and trends to achieve sales driven initiatives, while providing clear direction to help store management drive sales, manage budgets and ensure profitability.

Greater Seattle Area

Greater Seattle Area

• Managed all sales and operations with 10 locations and a team of 50 in the Seattle market, including overseeing physical property assets, maintenance, vendor management, delinquent tenant processes, and facilitated.
• Recruited, trained and motivated employees on successful selling sales strategies including upselling into larger units, retaining long term customers, and selling merchandise within the stores.
• Served as Brand Ambassador successfully increasing district storage to 91% occupancy rate through effective management of a complex portfolio of multi-unit locations while executing company strategies and driving.

Seattle

• Management oversight for the business portfolio across 12 locations throughout the state of Washington with more than $10M in revenue, and a team of 200+ including Center Directors and teaching staff.
• Recruited, hired and trained a highly talented team to serve the diverse needs of children, families and communities through a focus on individualized customer service and unique programs.
• Achieved the Elite District Manager award by identifying sales opportunities, driving business decisions to maximize revenue, customer retention and acquisition, and consistently exceeding expense plans.
• Served as National Training Manager for new Center Director On-Board Training passionately leading and coaching others to deliver on the brand's promise.
• Managed two successful accreditations by the National Association for the Education of Young Children (NAEYC) which is widely recognized within the industry and resulted in a 15% enrollment increase and a 10% increase.
• Oversaw and managed the merger of KinderCare and Children’s World and the conversion of four centers, including rebranding of staff, curriculum, educational environment, while facilitating a smooth transition for.

Las Vegas, Nevada, United States

• Sales and operations manager responsible for identifying and managing key accounts, performance management, training and career development, P&L management, and delivering excellent customer service to accounts and.
• Successfully opened 10 dealership branches by identifying and selling the rental vs loaner car opportunity which resulted in a 50% area branch increase and a revenue increase of 30% in a two-year period.
• Recruited to oversee and pioneer the Enterprise airport operations and was a key contributor to this successful business model that won the JD Powers award for achieving outstanding customer service in the airport.
• Led in income/car revenue and profitability six out of eight years. Awarded several national awards including two President’s awards, four Fleet Growth awards, and seven Exceptional Achievement awards.
• Managed up to 50 sales and marketing representatives and developed and coached nine branch managers into area managers.