Jill Minnick, Mba Email & Phone Number

Eagan, Minnesota, United States

• Digital experience lead for website migrations amidst complex business acquisitions, reducing footprint, and enhancing user experience globally.
• Leading the effort to convert product marketing pages to new Find & Learn design and experience, overseeing roadmap across Legal and Tax domains, conducting regular meetings to monitor projects, address blockers, and.
• Leading effort to plan and drive the implementation of web experiences to align with the new TR brand across multiple websites, collaborating with Brand, Product Development, Design, Content Strategy, and Web Operations.
• Manage comprehensive project timelines and plans for website migrations, divestitures, retirement of legacy domains, and other critical projects, including requirements, constraints, and resource allocation.
• Direct major product and feature launches, collaborating with cross-functional teams (Product Marketing, Demand Gen, SEO, Content Strategy, UX/Design, Web Operations) to ensure on-time project milestones without.
• Played a pivotal role in a 9-month initiative to simplify digital experiences, streamline customer journeys, and enhance product discovery through scalable product page templates and taxonomy-powered navigation shared.

Eagan, Minnesota, United States

• Project lead website migrations, including complex business acquisitions, consolidating the TR digital ecosystem, and provided a simplified and streamlined user experience in multiple regions.
• Developed and managed detailed project timelines and project plans including requirements, potential constraints, and resources for website migrations and other key projects and presented to leaders and key stakeholders.
• Defined, provided direction, and key point of contact for content operations workflow and processes.
• Managed major product launches, ensuring collaboration with cross-functional teams and project milestones were met while not sacrificing quality.
• Provided governance and evangelized best practices to ensure a cohesive experience and consistent brand presence for all owned digital properties.
• Key member of an internal agile team focused on creating and evangelizing standard web page templates to improve website quality, customer experiences, and operational efficiencies.

Eagan, Minnesota, United States

• Owned roadmap and prioritized development stories to ensure the continuous improvement in the web experience and performance.
• Managed web development lifecycle including requirements, design, specifications, development timelines, testing, and launch for our ecommerce and website platform.
• Managed relationship with development teams to ensure quality development work was delivered accurately and on schedule.
• Acted as decision-maker, providing Legal business unit sign off for releases and product upgrades.
• Developed detailed business requirements and wrote user stories regarding platform, product, and functional enhancements.
• Ran post-launch QA testing sessions with multiple internal stakeholders ensuring new features and functionality worked as designed.

Eagan, Minnesota, United States

• Managed product and content quality assurance by carrying out assurance checks.
• Point person for the Demand Center of Excellence and partners for content related updates and publishing content on the legal solutions website via web content management system (hybris).
• Audited customer comments/complaints via our feedback tool.
• Built and updated content in web pages via web content management system.
• Participated in usability studies to identify issues and collect qualitative and quantitative data to help make recommendations for website design improvements.

St. Paul, MN

• Edited and proofread MAP’s website, blog, newsletter, sales flyers, instruction guides for MAP’s training sessions, and drafted case studies, as well as assisted with the development of new website.
• Analyzed client data to identify trends related to fees, repeat clients, and service patterns to increase sales through marketing strategies.
• Assisted in the creation of marketing plans, communication plans, and media plans for clients, aiming at achieving their marketing objectives.
• Created marketing promotions, including web and e-promotions and other tactics to achieve sales and revenue targets.
• Researched organizations, trends, and market segments for use in market analysis for MAP’s nonprofit clients.
• Analyzed and strengthened MAP’s social media strategy to better communicate, share, and connect with social media networks.

• Responsible for providing administration, regulatory compliance, and customer service for clients' retirement plans including 401(k) Profit Sharing, Money Purchase, and Defined Benefit Plans.
• Processed employee-requested loans and withdrawals as well as employee contributions.
• Reconciled trust assets to participant accounts and calculated benefits.
• Performed compliance testing and valuations.

• Responsible for tracking and filing all individual and business returns, prepared extensions along with quarterly estimates, and assisted with special projects.
• Worked with IT on a needed basis with the changing of the tracking system for a more efficient design.

• Performed analysis on all types of medical claims in accordance with established contractual agreements and benefit plan design to determine justification of pay-outs.
• Analyzed non-routine medical claims for processing, including coordination of benefits, pre-existing conditions, medical necessity, and other provisions of coverage.
• Worked directly with network providers to serve as a regular contact regarding PreferredOne's products.

• Implemented timelines project impacting specific groups, which resulted in recognition from supervisor for completing project on time without sacrificing accuracy.
• Recognized by supervisor for being self-directed in completing work assignments that met department metrics for production and quality.

Ba, Psychology

Masters, Business Administration