Jill Miller's background in marketing, professional relations, and corporate communications includes nearly 30 years experience in executive and consulting positions with national and multi-national Fortune 100 companies, with an emphasis on the pharmaceutical industry. Jill began her career as a pharmaceutical sales representative for Ortho Pharmaceutical. Since then, she has spearheaded innovative programs for employees from corporations such as American Express, The Walt Disney Company, Elizabeth Arden, L’Oreal, Mary Kay, Donna Karan, Reebok International and Turner Broadcasting. Change Management Best–Practices conferences worldwide have also highlighted Jill's successful approaches to employee motivation and wellness.Jill has been able to transfer this extensive experience in marketing, communications, and leadership development to Hello, (previously Velocity) and 4S Conversations®. Through her work in corporate communications, Jill identified a need for a tailored program that addressed the quantity and quality of performance conversations in the workplace. With 4S Conversations®, training is a simple yet powerful process that offers a proven method to help leaders meet the needs of the people they influence. By evolving the management mindset from one that jumps to solutions to one that focuses on understanding the goal and effective questioning, organizations achieve more sustainable changes in behavior and improved business outcomes.