Office Management / Executive Assistant
Mullin International
Greater New York City Area
Premier provider of individual career transition, executive coaching and leadership development services.Managed the Firm's largest and most complex global accounts maintaining a 99% retention rate. Partnered closely with the executive team and internal sales teams as well as interact directly with key client HR contacts to lead the execution of global contracts and projects. Instrumental in ensuring retention of existing global accounts and supporting expansion within those accounts.▪ Collaborated with CEO, CFO as well as administrative team to complete projects in a deadline-driven environment. ▪ Managed up to 50 high profile active clients and up to 30 new RFP processes per year.▪ Engaged daily with client companies on referrals of highly sensitive confidential job eliminations of company employees including: JPMorgan Chase, First Data, Avon, MetLife, Global Brands Group, EmblemHealth, Societe Generale, OppenheimerFunds, UNICEF, Cognizant and more. ▪ Instrumental in the on-boarding, implementation and building of the company’s largest clients, working directly with internal/external stakeholders, ensuring databases, systems, communications, reporting and invoicing systems run smoothly.▪ Partnered with CEO, President and sales team to develop marketing and communication materials contributing to annual share of wallet gains and new business.▪ Handled all invoicing, accounts payment and receivables functions with an annual volume of 25,000 candidates.▪ Managed onboarding for all new hires, including administration of paperwork, distribution of benefit information and enrollment. ▪ Led HR and administrative functions: payroll, benefits, hiring, training, vendor management, policy development and implementation.▪ Direct accountability for expense management including payments to vendors, administration of commissions for sales team and expense approval and reporting.