Client and Administrative Manager with in-depth experience leading account management teams. Support CEO/Executive Team as well as Business Development/Sales teams to win and retain client accounts including Fortune 500 publicly and privately held companies across the U.S., and around the world. Industries include: Financial Services, Consumer Goods, Media & Entertainment, Technology, Healthcare, Professional Services, Apparel and Not-for-Profit. Directly manage the daily activity of new client assignments totaling in excess of 10,000 candidates per year from ~ 185 active corporate clients. Proactively troubleshoots, resolves, and identifies solutions for a wide range of inquiries and issues. Key interface with procurement and human resources leaders implementing best practices for account management. Manage several system, process and program changes and implementations globally. Strong collaborative communicator who engages daily with client customers. Areas of Expertise Include:- Managing Client Relationships, Global Accounts and Contracts- Sales Support- Project Management & Execution- New Client On-Boarding - Executive Communications- Office Management
Listed skills include Outplacement, Customer Relations, Employee Relations, Human Resources, and 52 others.