Systems Engineer
Create VDI images with a variety of software applications for remote deployment Create Task Sequences in MS Deployment Toolkit to deploy VDI images Monitor, restart, and disconnect desktop sessions via Citrix Director Install and manage Citrix Receiver Create, configure, and troubleshoot NetScaler Gateway instances Install and troubleshoot XenClient XT Monitor and troubleshoot XenDesktop Create login shells in Visual Studio Configure hardware for peripheral pass-through via SELinux command line Manage virtual hard disk images via SELinux command line Create and manage hardware groups, deployment groups, VM templates, and VHDs through a management server Configure, maintain, and patch Linux servers via command line Configure automated server deployments via Chef and Puppet Develop hardware and software solutions based on customer need, and integrate those solutions with backend infrastructure Develop custom queries in Splunk, and create custom Dashboards for total system health monitoring Support and troubleshoot computer system issues for customers, provide Tier 1 and 2 support Install, update, and track computer system equipment, including towers, monitors, switch boxes, and peripherals Create accounts for users, change passwords, unlock accounts and add/remove account permissions via MS Active Directory Monitor system function via Splunk and Systems Center Operations Manager Monitor user logins via Blue Ridge Borderguard console and RSA authentication console RSA authentication management, re-set pins and unlock accounts Manage user information and account status in MS Excel Create curriculum and training materials in MS PowerPoint and train incoming personnel Support trainers and users at training sessions Train users as needed Use scripts created in MS PowerShell Create business process flow charts in MS Visio Maintain information security protocols