Provided professional training and consultation services for individuals in career transitions.Developed strong and trusting client relationships, enhancing client retention during my tenure. Played an active role in the sales process by identifying client needs, presenting service solutions and closing new business opportunities. Managed daily operations, client relations and strategic planning for growth, which helped develop a keen sense of business… Show more Provided professional training and consultation services for individuals in career transitions.Developed strong and trusting client relationships, enhancing client retention during my tenure. Played an active role in the sales process by identifying client needs, presenting service solutions and closing new business opportunities. Managed daily operations, client relations and strategic planning for growth, which helped develop a keen sense of business acumen.Offered personalized support to clients, tailoring services to meet individual needs and ensuring a high level of client satisfaction. Show less

Maintained relationships with previous clients through regular communication via phone calls, emails and in-person meetings. Continued to leverage these relationships to secure repeat business and generate referrals. Managed all initial in-person client interactions and facilitated the final closing processes.

Conducted cold calls to new prospects and engaged past clients for referrals, enhancing the client base.Coordinated and scheduled in-person meetings for founders, resulting in a 10% improvement in closing rates compared to phone and virtual meetings. Addressed or escalated client inquiries promptly, aiding founders in expediting the closing process and contributing to an average Net Promoter Score (NPS) of 9. Ensured timely execution of contracts and documentation by… Show more Conducted cold calls to new prospects and engaged past clients for referrals, enhancing the client base.Coordinated and scheduled in-person meetings for founders, resulting in a 10% improvement in closing rates compared to phone and virtual meetings. Addressed or escalated client inquiries promptly, aiding founders in expediting the closing process and contributing to an average Net Promoter Score (NPS) of 9. Ensured timely execution of contracts and documentation by customers, reducing the overall time-to-close ratio by 5%. Show less

Collaborated effectively with team members to execute turf and property maintenance tasks efficiently, ensuring all work was completed on schedule.Enhanced property curb appeal and ensured high customer satisfaction by adhering to systematic maintenance procedures.Conducted regular maintenance and servicing of equipment, optimizing performance and ensuring the efficient completion of all assigned tasks.

Delivered exceptional customer service and proficiently handled point-of-sale (POS) operations.Guided customers in achieving their home decor and improvement goals by leveraging extensive knowledge in decor, home improvement, and design, resulting in high levels of customer satisfaction.Enhanced communication and listening abilities through consistent, effective interactions with customers and team members.