Jill Vari Email & Phone Number

Butler, PA, US

Atlanta, Georgia, US

Paris, France, FR

Dynamics 365 Business Analyst with Capgemini supporting digital and data migration to the Dynamics 365 CRM Platform. Gathering and organizing business requirements, supporting business acceptance and test cases results to meet those requirements.

London, GB

Responsible for administration, development, enhancement and troubleshooting issues and periodic solution updates for the Customer Service Business AreasSuccessfully enhanced customer follow-up with PowerAutomate and DataVerse triggers to create and maintain schedules for next client support engagement and case managementCreated cumulative analysis of Case.

Moon Township, PA, US

• Conduct business analysis and system capability assessments by interacting with business and IT stakeholders; use assessments to identify business problems and solutions.
• Analyze multiple business processes, identify gaps/opportunities and provide solution recommendations to our business leads, users, SMEs, and IT team.
• Investigate feature requests, clarify objectives, understand software functionality and recommend solutions using industry best practices.

Moon Township, PA, US

Develop, customize, test, train and maintain the sales platform of our Dynamics 365 CRM formerly Salesforce.com

Atlanta, Georgia, US

• Create proposals and contracts for Power & Gas usage information to support key account sales teams
• Provide expertise in Salesforce, Saleslogix and the associated pricing systems
• Create and maintain updated information on Accounts, Opportunities, Leads and Pricing Requests
• Liaison between the sales originators, customers, sales channels and operations

Espoo, Uusimaa, FI

• Create reports and dashboards in Salesforce for Management analysis on Sales forecasts and strategies
• Develop, maintain and update the Salesforce database according to sales progression
• Provide administrative support to Sales department to include development of PowerPoint presentations, written documentation related to communication information, confidential/company proprietary documents, spreadsheet.

• Manage and supervise Medicare field sales team schedules, activities and community events to educate, market and solicit for new Medicare member enrollments and current member retention
• Collaborate with marketing department for the Medicare lead management and distribution to the sales team
• Track and report cumulative activities, campaigns and results within Salesforce.com for the direct pay sales team
• Act as a liaison between sales and the enrollments, member services, marketing and compliance departments for new and current members

Pittsburgh, Pennsylvania, US

• Supported and coordinated user adoption of the Client Relationship Management (CRM) Tool - Salesforce.com Application within Highmark’s sales departments, and subsidiaries
• Created and conducted one-on-one and group training on system functionalities after implementation
• Consulted as a subject-matter-expert on strategic initiatives project groups and design implication
• Collaborated with end-users of Salesforce.com and their associated business needs for reporting and forecasting
• Created reports and dashboards within Salesforce.com and recommended activity tracking standard aligned with the needs of the business and other Salesforce.com functionality for improved reporting

Pittsburgh, Pennsylvania, US

• Presented healthcare plans, wellness programs and internet resources to potential members for enrollment activities for clients
• Created and delivered PowerPoint Presentations in person, live website demonstrations, and conducted WebEx webinars remotely
• Represented Highmark at health fairs and benefit fairs for annual enrollment activity events
• Assisted members to register online and access resources and navigating website

• Increased enrollment of Medicare and CHIP membership by qualifying eligibility
• Compared current coverage and claims and leading to enrollment activities
• Managed book of business using client database to track sales cycle progression, communication and engagement with prospective members and enrollment activities such as phone calls and one-on-one consultations
• Coordinated with sales team to answer questions and generated applications for enrollment

Columbus, GA, US

• Independent Agent October 2005-March 2008
• Prospected region to develop and service new group clients
• Serviced and maintained existing group accounts
• Scheduled and conducted annual and new hire enrollment activities, such as one-on-one and group presentations with current members to increase coverage of supplemental policies
• Regularly serviced and maintained current members with claims and billing issuesCoordinator-in-Training:
• Taught product training classeso Recruited and trained new agents on: Prospecting, Smart App (application program), presentations, and pre-qualification methodsDistrict Sales Coordinator:

Pittsburgh, Pennsylvania, US

• Increased and retained members in UPMC for Life Medicare Products through telemarketing and outreach community presentations
• Utilized the Onyx database (CRM), to track sales cycle progression, communication and engagement with prospective members and enrollment activities such as phone calls and one-on-one consultations
• Assisted prospective and current members with comparisons relating to their current coverage and claims

Randolph AFB, TX, US

• Honorably discharged; Rank E5/Staff Sergeant
• Transported passengers and cargo according to mission requirements
• Coordinated and dispatched transportation for the base mission including movement of passengers, cargo, and U-Drive-it requests
• Trained new airmen on safe operation of buses, trailers, forklifts, and tow trucks

Teller and Sales activities such as opening accounts; checking, savings and certificates of deposit. Inquired and completed loan applications and closings for personal and home equity loans.