Project Coordinator
CurrentResponsible for coordinating all remote and onsite technology installation services for Eagle Technologies. Daily tasks include, initiating service tickets in database, assigning technicians, tracking shipping of equipment, scheduling planning calls, notetaking during planning calls, scheduling services for onsite or remote, managing Professional Services calendar to ensure proper technical support is also maintained, scheduling of any follow up services (as needed), and ensuring close out of… Show more Responsible for coordinating all remote and onsite technology installation services for Eagle Technologies. Daily tasks include, initiating service tickets in database, assigning technicians, tracking shipping of equipment, scheduling planning calls, notetaking during planning calls, scheduling services for onsite or remote, managing Professional Services calendar to ensure proper technical support is also maintained, scheduling of any follow up services (as needed), and ensuring close out of ticket. Consistently checking in with technicians, customers and vendors to ensure that services are progressing forward. Troubleshooting or decision making as needed to keep projects moving forward. Show less