Whiting Gardens provides professional perennial garden design, installation, and maintenance service for residential and commercial customers.• Provides tailored designs for any size or style of garden and for all budgets• Utilizes creativity and eye for detail in order to create curb appeal and year-round interest• Provides wide range of garden services, including consultations, estimates, design, site-prep, installation, maintenance, spring planting, fall clean-up, and holiday decorating• Maintains excellent relationships with customers

Ottawa University is a private, not-for-profit, Liberal Arts University serving traditional-aged students in Ottawa, Kansas. The University serves adult students through campuses in Brookfield, WI, Jeffersonville, IN, Overland Park, KS, Phoenix, AZ, and online.• Coordinated, maintained, and revised campus outreach strategy by developing, implementing, tracking, and assessing plans for recruiting new students and cultivating relationships with key external constituents• Secured new corporate partnerships • Formed strategic alliances with faculty for specific academic programs at technical schools in order to create streamlined pathways from associate’s to bachelor’s to masters degrees• Developed and maintained transfer guides and articulation agreements with Wisconsin Area Technical Colleges• Represented Ottawa University to the external community by engaging in community events, civic organizations, and associations with the goal of increasing brand awareness and generating referrals for new student enrollment• Assisted in the planning of the June Commencement ceremony by recruiting and coordinating volunteers• Served as Marketing Specialist for the Wisconsin campus by conducting quality control on internal and external documents and monitoring accuracy and brand cohesiveness• Tracked outreach activities by accurately entering all data into SalesForce Target X in a timely manner• Prepared reports as requested by compiling data from SalesForce Target X and Jenzabar CX• Maintained all responsibilities of Enrollment Advisor position

• Advised students from inquiry to enrollment by communicating program requirements, evaluating transcripts and credentials, and making program recommendations in order to ensure student success• Contributed to term and annual budget goals by recruiting and advising new students for all undergraduate and graduate programs • Responsible for departmental data entry into Jenzabar CX and creation of reports utilizing that data• Planned and executed enrollment events, including open houses, New Student Orientations, Student Appreciation Week, and other university events

• Provided a great first impression by being a professional and friendly first point of contact for students and visitors• Provided support to the Registrar’s Office and Enrollment Department by logging receipt of transcripts and entering transferrable credits into Jenzabar CX; managing equivalency guides; processing applications and registering students; processing add/drops, withdrawals, changes of major, incomplete grades, name/address changes, and applications for graduation; retrieving data from Jenzabar to compile weekly admissions report and daily registration report; creating all section masters in Jenzabar each term; distributing, processing, and analyzing course evaluations each term; providing technology-related classroom support for adjunct faculty; assisting with the annual Wisconsin Educational Approval Board (EAB) report; and maintaining inventory of all required, current textbooks and syllabi• Supported other departments as needed by tracking all event RSVPs, assigning classrooms, recording and distributing minutes from team meetings, managing campus maintenance, and updating information in Jenzabar• Planned, coordinated, and oversaw preparations for Ottawa University – Wisconsin’s 20th Anniversary by procuring food, entertainment, and ambience, as well as handling travel logistics and accommodations for esteemed guests traveling from Kansas

Frontier Title & Closing Services is a full service residential and commercial title company serving six counties in Southeast Wisconsin.• Provided exceptional customer service by being a friendly and competent first point of contact• Improved office procedures by streamlining order entry process, developing, implementing, and maintaining an electronic filing system for 25,000+ files, and redesigning all business forms to allow for electronic editing• Assisted all departments in problem solving related to customer care by communicating directly with lenders to ensure timely funding, following up with outside providers, and keeping meticulous records

Premier Title & Closing Services (a division of Central States Mortgage) was a full full service residential and commercial title company serving six counties in Southeast Wisconsin.• Provided exceptional customer service by being a friendly and competent first point of contact• Improved office procedures by streamlining order entry process, developing, implementing, and maintaining an electronic filing system for 25,000+ files, and redesigning all business forms to allow for electronic editing

Shady Acres Perennial Nursery is a family-owned grower that has been serving the green industry for 58 years. Wholesale and retail customers are able to choose from over 1,200 varieties of perennials grown right on the premises.• Managed sales yard and staff of six from 1990 to 1993• Encouraged and inspired customers by creating displays for greatest impact• Strengthened relations with wholesale customers by providing advice on product choices, availability, and more effective delivery systems