Jill Arcade Email & Phone Number

Mahwah, New Jersey, United States

Ramsey, NJ

• Collected and compiled monthly customer forecast data of automotive filtration products for 10+ critical customers.
• Compiled monthly sales target report- customer forecasts vs actual sales data- to assess backorders and excess inventory.
• Analyzed customer provided forecast data to determine if it is in line with sales orders
• Reviewed bill of materials for new products to confirm data is complete and accurate.
• Created new products in ERP system, including product configuration details.
• Assembled Monthly Inventory Report for management to determine stock on hand, in transit and surplus value; produced monthly Key Performance Indicator Report to determine company’s performance in areas such as.

Totowa, NJ

• Managed projects, such as retail displays and packaging, with Account Sales Representatives for various Fortune 500 company customers.
• Managed customer account data from concept development through fulfillment.
• Represented organization as first point of contact for customer requests regarding design, pricing and account inquiries.
• Managed workflow, which included providing quote letters and proofs to customers, requesting purchase orders, providing specification packages to Estimating, and providing schedules to all parties.
• Submitted work orders to Production Project Manager and Assembly Project Coordinator to schedule production.
• Maintained customer order records AS400 system to ensure all associated costs are accurately captured.

Hoboken

• Coordinated diversified purchasing for manufacturing products and order placement.
• Monitored projects from inception at manufacturing to completion at warehouse level. Typically handled 40-80 active projects at a given time.
• Issued approximately 1500 purchase orders per year.
• Determined which packages were to be printed on a weekly basis, based on style, approved proofs, quantity and deadlines. This streamlining resulted in a 20 - 50% cost reduction per unit.
• Calculated cost reductions and submitted report to management on a monthly basis.
• Analyzed costs between various vendors and provide this report to management so that contract could be awarded to most cost efficient vendor.

Hoboken, NJ

• Administered general support directly to Production Manager and Managing Editor, identifying and addressing urgent matters, insuring proper and timely follow through.
• Facilitated quality control by proofreading galleys, pages, and guiding reproduction at each stage of production.
• Prepared comprehensive presentations, generated monthly Publication Reports for senior management, drafted professional correspondence and consistently met client expectations.
• Performed accurate data entry and efficiently filed electronic and physical documents.
• Maintained multiple databases to insure most up to date information to customer service.
• Articulately and diplomatically handled numerous phone calls, face-to-face communications and written correspondence, while building positive rapport and quality customer service.

Certificate- Purchasing And Supply Chain Management

Certificate- Supply Chain Management Program

Certificate- Microsoft Office Specialist Program

Master’S Degree, Communication

Bachelor’S Degree, Communication