Jill Arcade Email & Phone Number

Mahwah, New Jersey, United States

Ramsey, Nj

• Collected and compiled monthly customer forecast data of automotive filtration products for 10+ critical customers. • Compiled monthly sales target report- customer forecasts vs actual sales data- to assess backorders and excess inventory.• Analyzed customer provided forecast data to determine if it is in line with sales orders• Reviewed bill of materials for new products to confirm data is complete and accurate. • Created new products in ERP system, including product configuration details. • Assembled Monthly Inventory Report for management to determine stock on hand, in transit and surplus value; produced monthly Key Performance Indicator Report to determine company’s performance in areas such as backorder quantity and dollar amount, percentage of on time delivery, volume of product shipped and received, and supplier lead time.Most Notable Achievement:Author user manuals for various processes, such as Bill of Material set up and Monthly Sales Vs Forecast report.

Totowa, Nj

• Managed projects, such as retail displays and packaging, with Account Sales Representatives for various Fortune 500 company customers.• Managed customer account data from concept development through fulfillment.• Represented organization as first point of contact for customer requests regarding design, pricing and account inquiries.• Managed workflow, which included providing quote letters and proofs to customers, requesting purchase orders, providing specification packages to Estimating, and providing schedules to all parties.• Submitted work orders to Production Project Manager and Assembly Project Coordinator to schedule production. • Maintained customer order records AS400 system to ensure all associated costs are accurately captured.

Hoboken

• Coordinated diversified purchasing for manufacturing products and order placement. • Monitored projects from inception at manufacturing to completion at warehouse level. Typically handled 40-80 active projects at a given time. • Issued approximately 1500 purchase orders per year.• Determined which packages were to be printed on a weekly basis, based on style, approved proofs, quantity and deadlines. This streamlining resulted in a 20 - 50% cost reduction per unit.• Calculated cost reductions and submitted report to management on a monthly basis.• Analyzed costs between various vendors and provide this report to management so that contract could be awarded to most cost efficient vendor.• Hired most reliable vendor to handle each project component, considering price and time management, from a vendor base of 5 - 20 depending on type of product.• Track and report project specifics including schedules and invoices to the project team.• Prudently monitored all financial facets including project estimates and budgets of up to $300, 000. • Maintained cohesive vendor relations, collaborating throughout each production phase, coordinated scheduling, negotiated best pricing, initiated quotes and purchase orders. • Constantly evaluated techniques to streamline efficiency.Most Notable Achievements:• Successfully completed production of over 700 projects per year.• Appointed to oversee and direct company-wide manufacturing run for packaging resulting in $6 million in annual savings.• Established standardized packages that print in tandem to decrease costs; integral key member with research, instituting cost savings program to monitor print runs.• Reviewed generic inventory count at 6 month intervals ensuring adequate on-hands; ordered sufficient quantity based on forecasts and past usage to regulate pricing and cost control.• Served as committee member to advise the company on the proprietary system creation and the maintenance of system updates.

Hoboken, Nj

• Administered general support directly to Production Manager and Managing Editor, identifying and addressing urgent matters, insuring proper and timely follow through.• Facilitated quality control by proofreading galleys, pages, and guiding reproduction at each stage of production.• Prepared comprehensive presentations, generated monthly Publication Reports for senior management, drafted professional correspondence and consistently met client expectations.• Performed accurate data entry and efficiently filed electronic and physical documents. • Maintained multiple databases to insure most up to date information to customer service.• Articulately and diplomatically handled numerous phone calls, face-to-face communications and written correspondence, while building positive rapport and quality customer service.• Conducted daily operations with utmost efficiency and chain of information structure.• Streamlined responsibilities, prioritized and implemented productivity ensuring operations.• Prepared vouchers to pay freelancers and compositors.Most Notable Achievements:• Trained and selected to lead book production project from start to finish.

Certificate- Purchasing And Supply Chain Management

Certificate- Supply Chain Management Program

Certificate- Microsoft Office Specialist Program

Master’S Degree, Communication

Bachelor’S Degree, Communication