• Educated prospect students/parents regarding programs available, financial aid eligibility, documentation required, and Institute expectations• Evaluated transcripts, applied hours, and adjusted tuition charges• Counseled current students regarding class schedules, attendance, behavior, and financial responsibilities • Provided invoices, collected tuition payments and applied to student ledgers • Provided school tours, conducted student interviews, answered phones/emails with a sense of urgency when a student would call or visit the campus • Utilized every contact stream available to stay in contact with prospect student during the enrollment process in a timely manner - conducted remote/virtual counseling with other campus location prospects students• Provided financial, academic, and attendance records to corporate office in New York• Oversaw audits by N.A.C.C.A.S., U.S. Dept of Education, Veteran’s Benefit Programs and Homeland Security for I-20 students• Utilized discretion regarding student’s personal information

• Recruited prospects students, conducted on-campus interviews, and assisted students through the enrollment process • Managed prospect lead base via phone, email, social media in a time sensitive manner• Collected all required documents necessary for enrollment• Achieved company monthly enrollment goals• Counseled, advised and recommended class schedules for current students’ success, as well as addressed any attendance or behavioral issues once actively attending

• Responsible for all POS transactions, inventory, and guest scheduling while providing the highest level of customer service• Coordinated with Educators about student performance and student salon needs.