Jill Cusick

Jill Cusick Email and Phone Number

Organizational Develpment; Talent, Leadership, Culture Center of Excellence @ Pfizer
New York, NY, US
Jill Cusick's Location
New York, New York, United States, United States
About Jill Cusick

As a Talent Management & Organizational Development Leader, my magic lies in transformation and making culture a competitive advantage to attract, develop, and retain top talent. My approach: I honed the art of resonating with people on a genuine level early in my career as an advertising copywriter. Forget "HR speak" – I’m all about "real talk" and practical/pragmatic ideas to foster engagement and understanding. A creative problem-solver at heart, I dive deep into data and analytics to ensure the right problems are being addressed to drive business strategy (I've never met a data point I didn't like). I ask a lot of questions, and I don’t do things “that way” simply because that’s how they’ve always been done. In fact, I’m a natural brainstormer and embrace experimentation. My values: Think human-centered design, autonomy, gratitude, transparency, honest feedback, and treating everyone with kindness and respect. I bring empathy, humor, and a willingness to take risks into every endeavor, empowering others to do the same.What I’m best at: I specialize in guiding leaders through the intricacies of talent strategy, employee listening/surveys, high-potential selection and development, succession planning, and fostering the behavioral norms essential for high-performing teams. I also coach on change management and cultivating inclusive, equitable environments where colleagues not only thrive but are more productive.Experience: When it comes to experience, I've done it all – from startup hustle to Fortune 50 finesse – winning several "Best Places to Work" awards while at it. I've held roles including VP of Talent & Organizational Development, HR Business Partner, Recruiter, and Chief People Officer having led multi-disciplinary teams of 25+ ppl. This diverse journey gives me a holistic understanding of the entire people function plus the expertise to scale people processes alongside business growth.

Jill Cusick's Current Company Details
Pfizer

Pfizer

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Organizational Develpment; Talent, Leadership, Culture Center of Excellence
New York, NY, US
Website:
pfizer.com
Employees:
100690
Jill Cusick Work Experience Details
  • Pfizer
    Organizational Develpment; Talent, Leadership, Culture Center Of Excellence
    Pfizer
    New York, Ny, Us
  • Pfizer
    Organizational Development, People Experience
    Pfizer Apr 2024 - Present
    New York, New York, Us
  • Chief
    Member
    Chief Sep 2019 - Present
    New York, Ny, Us
  • Talkiatry
    Chief People Officer
    Talkiatry Feb 2022 - Apr 2024
    New York, Ny, Us
    •Reported into the CEO at a rapidly expanding tech startup transforming access to mental healthcare (Series A thru C fundraising rounds). Built the entire people function and recognized with 4 Culture/Best Place to Work Awards based on engagement survey results: Great Place to Work Certification consecutively (2022-2024) and Fortune Best Workplace in Health Care consecutively (2023-2024)•Hired and led a multi-disciplinary team across the HRBP, L&D, HR Operations/Benefits functions ranging from Coordinator to VP levels. Developed employee lifecycle processes to enhance and scale culture, ensuring it was highly desirable, inclusive, plus ready for growth. Successfully expanded operations across all 50 states, scaling staff from 125 to 800 FTEs in one year (6X growth) with a 50% People of Color representation
  • Saatchi & Saatchi Wellness
    Senior Vice President, Head Of Talent & Hr
    Saatchi & Saatchi Wellness Feb 2021 - Feb 2022
    New York, Ny, Us
    •Head of HR/People & Culture over two Publicis Health advertising agencies: Saatchi & Saatchi Wellness + Publicis New York; Reported into the President of both agencies•Hired and led a multi-disciplinary team of 17+ inclusive of HRBPs, Organizational Development, DEIB, Talent Acquisition, and Resource Management partnering across both agencies•Applied an Organizational Development approach to integrate agencies post M&A + rebuild all Talent programs & processes so the orgs were postured for both growth and stability; Examples: Created first DEI council; Rolled out structured interviewing and agency sell sheets for candidates; Upskilled the HR team to use analytics to assess the employee experience; Created rigor and equity around comp cycles; Virtualized engagement and networking programs; Revamped talent reviews and talent assessment; Rolled out employee value proposition; Created leadership communication cadence, and more•Transformed both companies to be "Work from Anywhere" organizations with a goal of building a connected, engaged, purpose-driven workforce in a virtual/hybrid environment; Increased diversity by 15% by hiring across the country; Ensured my team learned all the digital tools to support a virtual culture
  • Nbcuniversal Media, Llc
    Vice President, Talent & Organizational Development
    Nbcuniversal Media, Llc Jun 2018 - Feb 2021
    New York City, Ny, Us
  • Nbcuniversal Media, Llc
    Director, Talent & Organizational Development
    Nbcuniversal Media, Llc Mar 2016 - Jun 2018
    New York City, Ny, Us
    •Led Talent Mgmt for NBCU's Operations & Technology business unit (~4,200 ppl globally); Oversaw Talent Team & partnered with ~30 HRBPs paired with the population; Strategically shaped how the org attracted, developed, & retained talent. Drove employee engagement initiatives and virtualized programming during COVID 19.•Led HR team through a 3-month Design Thinking Workshop to encourage an employee-centric mindset + innovation; Several processes revamped as a result•Transitioned org from annual performance appraisals to ongoing feedback with a branded campaign entitled Time To Talk; Spearheaded change management + communications; Results included 2M in savings to the business, +3 points in engagement, 85% of employees self-reporting receiving more feedback•Created and led group's first-ever bi-annual Talent Calibration process giving way to succession planning, 360 feedback, and strategic workforce planning; Analyzed data from discussions and recommended learning strategies to meet future workforce needs •Designed group's Executive Onboarding process resulting in zero turnover of new hires at SVP+ level since inception; Rolled out streamlined version for VP’s and below to ensure faster assimilation and productivity•Created company’s first-ever returnship program, Act Two, targeting mid-career parents with a professional pause looking to return to work; Goal is to tap into an under-utilized talent pool and increase female tech hires YOY•Served on national TECHWomen steering committee; Created group’s first-ever high-potential women’s leadership program in response to a rise in Silicon Valley gender lawsuits; NPS score = 87%•Built group's predictive HR Analytics capability resulting in data-driven decisions; Responsible for all surveys including analysis, reporting, action planning; Introduced pulse surveys to compliment the annual engagement survey•Oversaw enterprise STEM Intern & Associate Rotational pipeline programs + STEM DEI & CSR initiatives
  • Um Worldwide
    Director, Hr Business Partner
    Um Worldwide Jul 2015 - Mar 2016
    New York, Ny, Us
    •Adweek Global Media Agency of the Year & AdAge Agency of the Year for 2015•HR Leader for J3, UM's global integrated agency servicing Johnson & Johnson with planning, investment, strategy and analytics - approx. 250 employees; HR Leader for Identity, IPG Mediabrand's multicultural agency - approx. 20 employees; Managed two jr. generalists supporting each business; Collaborated with the extended IPG Mediabrands HR team as group moved to shared service model for HR•Partnered with leadership to support J3's 30% population growth post a 1 billion dollar account win; Scaled culture by launching a Networking Program to quickly onboard over 50 new hires + engage population in organic mentoring & peer coaching•Designed J3 and UM's first ever Succession Planning, Talent Review & Calibration processes to assess talent and skillsets in relation to business goals; Trained extended UM HR team on roll out and delivery; Resulted in an 11% increase in Internal Mobility at J3•Worked with HR Centers of Excellence (Employee Relations, Operations, Talent Acquisition, Organization Development) pulling in expertise to better service client groups; Shared quarterly talent analytics dashboards to inspire a data-driven approach to HR
  • Digitas North America
    Director, Hr Business Partner
    Digitas North America Jul 2012 - Jun 2015
    Boston, Massachusetts, Us
    •World’s leading digital ad agency ranked Top 3 in Ad Age’s Best Places to Work; Awarded Best Places to Work in NY State for 2013, 2014 and 2015; Most Awarded Agency of the Decade 2014 IAB MIXX Awards; 2014 Most InDemand LinkedIn Employer; NAFE Top 50 Company for Executive Women in 2015•HR Business Partner to the Creative, Media, Technology, Social Content, and Finance capabilities consisting of ~800 employees. Most responsibilities are a continuation of those listed in the Manager job below with the addition of leading HR for the CT office; Managed an HR Mgr, Generalist, and Coordinator•Curated rotation/mobility program in Media capability resulting in up to 30 staff rotations in a calendar year to meet critical business needs plus foster career growth. Resulted in a 12% drop in group's annual attrition rate plus shorter time to fill key roles on new business wins•Led company's first-ever National Women's Leadership Develoment program for approx. 40 high-potential female leaders across all disciplines. Developed curriculum consisting of leadership assessments, workshops, networking events, group coaching and one-on-one coaching. Tracked metrics; Publicized and advocated for program to executive leadership team; Recognized by National Association of Female Executives (NAFE) as a Top Company for Executive Women in 2015•Created quarterly metrics dashboards for broader HR team to have data-driven conversations with leadership; Process and templates rolled out nationally
  • Digitas North America
    Manager, Hr Business Partner
    Digitas North America Sep 2010 - Jul 2012
    Boston, Massachusetts, Us
    •HR Business Partner to the Creative and Media capabilities consisting of ~400 employees. Manage two jr. generalists plus coordinator providing mentorship and oversight of responsibilities•Partnered with and coached capability EVPs and SVPs on people strategy initiatives; Proactively identified and developed employee retention solutions; Decreased Media attrition rate from 25% to 19% in 1 year•Led High-Potential Leadership program working with Chief Talent Officer; Researched and developed selection criteria plus development plan templates; Presented program updates to Sr. Leadership•Led HR department’s national Future Leaders program encouraging jr. generalists to collaborate and share best practices ensuring a cohesive employee experience across regions•Led talent calibration sessions and performance appraisal process across capabilities; Analyzed and synthesized data from talent reviews to lead annual People Planning meetings with capability leadership; Recommended L&D trainings and necessary courses of action to better grow talent and increase revenue•Collaborated with Compensation team on bonus calibration and comp planning•Solved challenging employee relations issues through coaching and corrective action planning; Prevented litigation through proper investigation, documentation and legal compliance•Served as HR lead for Kraft Foods account shared by Digitas, Starcom, and MediaVest comprised of ~60 employees; Conducted HR Audit and redesigned org charts, job titles and comp practices on account to support integration; Subsequently managed divestiture of account to Starcom and MediaVest partnering with company CEO’s, Presidents, HR leads•Accountable for bringing client groups through three regional RIFs to decrease human capital budget; Partnered with leadership to manage employee selection and notification process; Made recommendations for internal mobility and placing talent at sister agencies to avoid severance costs
  • Warner Music Group
    Recruiter
    Warner Music Group Jan 2010 - Sep 2010
    New York, New York, Us
    •Hired into full-time talent operations and recruiting role following successful graduate-level internship; Focused mainly on recruiting for technology roles but worked on all business areas; Managed an HR Coordinator and Intern•Managed implementation of ATS and Talent Management system (Taleo); Spearheaded all change management efforts managing priorities of internal stakeholders; Resulted in recruiting and performance management becoming web-based and gave rise to Internal Mobility plus more robust pipelining
  • New York University
    Full-Time Graduate Student & Grad Level Talent Mgmt Intern
    New York University Jan 2009 - May 2010
    New York, Ny, Us
    Interned at an exec coaching firm, LOreal, and Warner Music Group working on talent mgmt projects for HR executives
  • Various Digital Advertising & Branding Agencies (Mainly Digitas)
    Advertising Copywriter
    Various Digital Advertising & Branding Agencies (Mainly Digitas) May 1998 - Dec 2008

Jill Cusick Skills

Talent Management Recruiting Performance Management Employee Relations Organizational Development Training Human Resources Change Management Leadership Development Strategic Hr Employee Training Personnel Management Employer Branding Career Counseling Strategy Internal Communications Project Management Digital Marketing Issue Management Applicant Tracking Systems Organizational Leadership

Jill Cusick Education Details

  • New York University
    New York University
    Hr Management & Organizational Development
  • The George Washington University
    The George Washington University
    Communication

Frequently Asked Questions about Jill Cusick

What company does Jill Cusick work for?

Jill Cusick works for Pfizer

What is Jill Cusick's role at the current company?

Jill Cusick's current role is Organizational Develpment; Talent, Leadership, Culture Center of Excellence.

What is Jill Cusick's email address?

Jill Cusick's email address is ji****@****ail.com

What is Jill Cusick's direct phone number?

Jill Cusick's direct phone number is +191765*****

What schools did Jill Cusick attend?

Jill Cusick attended New York University, The George Washington University.

What skills is Jill Cusick known for?

Jill Cusick has skills like Talent Management, Recruiting, Performance Management, Employee Relations, Organizational Development, Training, Human Resources, Change Management, Leadership Development, Strategic Hr, Employee Training, Personnel Management.

Who are Jill Cusick's colleagues?

Jill Cusick's colleagues are Gülden Uçak, Beth Armstrong, Ma, Sanchez Alfonso, Antonio Santos, Jo (Josephine) Davis, Motomori Lewis, Teri Hochdorfer.

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