Jillean Williams work email
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Jillean Williams personal email
With three years of human resources experience, which began in 2017, I have developed a deep affection for the various roles I have held. Since 2020, I temporarily stepped away from the HR field to pursue other career opportunities, which led me to uncover a strong interest in the recruiting side of HR. I am now poised to re-enter the HR profession, specifically within the recruiting sector, bringing with me extensive HR administrative expertise.
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Senior Claims And Benefits SpecialistCigna Healthcare Oct 2023 - PresentUnited States• Customer Assistance:o Provide comprehensive support to customers, ensuring they understand and maximize their insurance plans, benefits, and coverage.o Navigate various systems and screens to resolve customer issues efficiently.o Transfer customers to relevant departments based on their specific needs.• Effective Communication:o Communicate accurate information to patients in a clear, professional manner.o Collaborate with leadership and support channels to address escalated customer concerns.• Process Optimization:o Educate customers on self-serve options, empowering them to utilize available resources effectively.o Review medical claims for accuracy and submit necessary adjustments.• Compliance and Confidentiality:o Adhere to company policies and SOPs, ensuring compliance with HIPAA guidelines. -
Technical Support SpecialistVerizon Wireless Sep 2021 - Aug 2023United States• Call Center Operations: o Efficiently handle inbound calls in a fast-paced environment.o Provide expert assistance to customers, diagnosing and resolving device and service-related issues.o Thoroughly analyze accounts to identify opportunities for selling Verizon products and services.o Skillfully de-escalate interactions with irate callers.o Educate customers on their current plans, highlighting features, benefits, and available sales or savings opportunities.o Seamlessly navigate multiple screens and systems to resolve customer issues.o Collaborate with leadership and support channels to address escalated or complex customer concerns.o Review and clarify customer billing details, making necessary adjustments to plans or services.o Empower customers by educating them on self-serve options and assisting with utilization.
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Human Resources AdministratorSpx Flow Mar 2020 - Dec 2020United States• Administrative Support: o Provide comprehensive administrative support primarily to the HR department, extending assistance to other departments as needed.o Facilitate employee and leadership training sessions.o Organize employee and community engagement activities.o Manage the employee badge system.o Oversee filing, snack, and PPE rooms.o Calculate weekly temporary employee bills from QPS.o Track and log PPE reimbursements.o Communicate effectively with contractors and vendors on behalf of HR or management.o Reconcile company credit card purchases.o Conduct new hire interviews and orientations.o Coordinate lunches for company meetings, training sessions, and high-profile guests.o Support site leaders during monthly roundtables (including note-taking, feedback, and suggestions).o Perform COVID-19 pre-screening and temperature checks.o Efficiently sort and distribute company mail.o Prepare employee birthday and sympathy cards.
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Human Resources SpecialistTarget Distribution Ctr Nov 2018 - Apr 2019United States• Talent Acquisition and Onboarding:o Screen applications and conduct phone and face-to-face interviews.o Process background checks and manage the pre-employment process.o Extend offers to qualified candidates.o Provide administrative support to the HR staff, including filing and preparing new hire packets.o Input annual reviews and completed employee training records into the HRIS system.o Prepare onboarding binders for new executives.• Employee Relations and Records:o Administer annual employee feedback survey sessions.o Manage and maintain employee files, including payroll, corrective actions, and policy sign-offs.o Handle weekly payroll tasks.o Answer HR department phone calls, addressing inquiries related to LOA/FMLA, vacation, and application status.o Conduct exit interviews and track responses.• Dynamic Work Environment:o Thrive in a fast-paced work environment. -
Human Resources AdministratorServicom Aug 2017 - Sep 2018United States• Employee Support and Onboarding:o Provide prompt answers to employee inquiries regarding payroll, benefits, and company policies.o Conduct effective onboarding and new hire orientations.o Facilitate termination processes.o Perform exit interviews.• Records Management and Administrative Tasks:o Maintain accurate employee files, including medical records, corrective actions, policy acknowledgments, and payroll documents.o Prepare essential documents for HR Generalist’s use during unemployment calls.o Act as a backup receptionist when needed.• Recruitment and Dynamic Environment:o Assist the recruiting department with interview coordination.o Thrive in a fast-paced work environment.
Jillean Williams Skills
Jillean Williams Education Details
Frequently Asked Questions about Jillean Williams
What company does Jillean Williams work for?
Jillean Williams works for Cigna Healthcare
What is Jillean Williams's role at the current company?
Jillean Williams's current role is Human Resources Administrator.
What is Jillean Williams's email address?
Jillean Williams's email address is ji****@****llc.com
What schools did Jillean Williams attend?
Jillean Williams attended Northern Illinois University, Rock Valley College.
What skills is Jillean Williams known for?
Jillean Williams has skills like Customer Service, Problem Solving, Oral Communication, Written Communication, Microsoft Office, Supervisory Skills, Clerical Skills, Payroll, Conflict Resolution, Strategic Negotiations, Leadership, Incentive Programs.
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3uiowa.edu, creativejw.com, aol.com2 1712253XXXX
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