Jillian Payne, Csm Email & Phone Number

Marietta, Ga, Us

Swannanoa, North Carolina, United States

Previously at Symmetry Financial Group, a Quility company.

Swannanoa, North Carolina, United States

Greater Atlanta Area

Aderant, headquartered in Atlanta, Georgia, is a global industry leader in providing comprehensive legal business management software for law firms and other professional services organizations. Aderant is a market leader in technology solutions for practice and financial management, ebilling, knowledge management, business intelligence, matter planning, calendaring and docketing. Aderant is an established and trusted partner with its versatile and innovative technology solutions, superior… Show more Aderant, headquartered in Atlanta, Georgia, is a global industry leader in providing comprehensive legal business management software for law firms and other professional services organizations. Aderant is a market leader in technology solutions for practice and financial management, ebilling, knowledge management, business intelligence, matter planning, calendaring and docketing. Aderant is an established and trusted partner with its versatile and innovative technology solutions, superior customer service and reliable implementation process. Aderant operates as a unit of Roper Technologies, a constituent of the S&P 500®, Fortune 1000® and the Russell 1000® indices.- Managing 40+ small to mid-size projects simultaneously and coordinating with all levels of staff and stakeholders across firms who will benefit from identified goals and consulted solutions within budget. - Managing end-user application requirements, resource allocation for installation/support, project issues management, data conversion, testing, training, go-live support, and project governance for all projects. - Effectively communicating requirements and deliverables needed for a successful implementation through status calls, project plans, and reporting. Show less

Greater Atlanta Area

• Providing visibility and oversight on all aspects of client engagement for the 40+ clients utilizing the Telecom Expense Management database• Delivering accurate information through invoice auditing, analysis, and optimization through inventory database integrity• Completing various projects to maximize client savings for their telecom expenses

Greater Atlanta Area

• Assisting the Telecom Management Services team with various projects to maximize client savings for telecom expenses and make updates to client information in the TEM application • Running reports and managing large volumes of data to create and review client dashboards in order to quantify the value of services provided by Vatic • Communicating with telecom carriers through phone, online portals, or emails to make changes, track down contracts/invoices, submit payments, and cancel… Show more • Assisting the Telecom Management Services team with various projects to maximize client savings for telecom expenses and make updates to client information in the TEM application • Running reports and managing large volumes of data to create and review client dashboards in order to quantify the value of services provided by Vatic • Communicating with telecom carriers through phone, online portals, or emails to make changes, track down contracts/invoices, submit payments, and cancel services Show less

• Greet and assist client needs as they await their appointment for 20+ stylists • Coordinate all customer transactions and schedule appointments in a timely manner for 100-150+ clients a day, as well as guaranteeing a high level of customer service • Actively manage and promote social media platforms, including Facebook and Instagram

• Maintained and organized register area while building satisfaction and relationships with clients• Responsible for updating any schedule change for 25+ stylists, as well as contacting any client for changes to their appointment• Assisted customers in scheduling appointments and answered various questions regarding any salon service, product, order, or concern

Bachelor Of Business Administration, Management Information Systems, General

Activities and Societies: President's List; Dean's List; Member of the National Society of Leadership and Success

Associate Of Science, Business Administration And Management, General

Activities and Societies: President's List; Dean's List

High School Diploma

Activities and Societies: Beta Club