Designs and delivers innovative learning solutions aligned with Marriott’s strategic goals, utilizing cutting-edge instructional technologies across eLearning, ILT, vILT, and hybrid formats to create engaging, impactful training experiences.-Learning Project Management: Leads global learning initiatives across diverse disciplines, including Brands, Sales, Marketing, Revenue Management, Technology, and Luxury.-Collaborative Leadership: Builds strong relationships with vendors, stakeholders, and subject matter experts, ensuring alignment and successful outcomes for complex learning projects.-Content Development: Creates high-quality, research-driven training materials tailored to diverse audiences, supporting Marriott’s brand and operational excellence.-Project Management: Crafts clear statements of work and project plans, ensuring initiatives are delivered on time, within budget, and to scope.Driving Engagement & Innovation-Co-led the "Engaged + Dangerous" team to achieve 2023–2024 Talent Development goals, fostering a culture of collaboration, creativity, and growth.-Co-created Development Underground, a digital newsletter using RISE, to inspire and connect the L&D team through visually engaging content.-Designed and implemented initiatives such as High-Five Friday, workshops, and brainstorming sessions that strengthened team dynamics, boosted morale and encouraged knowledge-sharing.

Sales Enablement & MarketingResponsible for developing, maintaining, and enhancing employee skills and knowledge associated with the proficiency and competency objectives for sellers and pursuit teams in areas such as sales, business development, pricing management, contract and commercial management, solution architecture, and beyond. Planned, implemented, and managed sales enablement asset development.-Sales Asset Development: Partnered with marketing to ensure cohesive messaging, design, and branding across all sales materials.-Presentation Consulting & Training: Guided sales associates on effective client presentation strategies, enhancing message clarity and visual impact.-Diversity & Inclusion Initiatives: Developed and managed communication strategies for the Diversity, Equity, and Inclusion Associate Interest Group.

Responsible for designing and developing learning solutions that align with Marriott’s business goals and taking advantage of instructional technologies and best practices for eLearning, ILT, vILT, and hybrid courses.• Conducted needs analysis to uncover organizational demands and translate findings into educational experiences.• Developed project plans that help project team meet the training objectives, budget, and deadlines.• Communicated project status to sponsors and leaders.• Worked with stakeholders to define educational objectives. • Built strong relationships with project stakeholders and subject matter experts.• Developed and managed learning and development projects internally and with external vendors.• Researched, wrote, and edited content for sales, marketing, and revenue management training products.• Designed look and feel of training products, layout, and graphics.• Provided recommendations on improving design, content, and delivery of current learning and development products.• Conducted follow-up studies of completed training to evaluate and measure results.• Trained as a Super Learning Coordinator for Marriott’s Learning Management System.• Designed and developed the following vILT and ILT courses: Luxury Brands’ Brand Sales Training, Marriott Executive Apartments Service Standards, Sales and Service Foundations, Select Service Brands’ Brand Sales Training, Sales Call Process, and Luxury Overview.

Hired to develop and design training material for global sales, marketing and revenue management groups within Marriott. Experience with design, copywriting, marketing, and project management also created opportunities to work on projects with the Recognition Services and Communication teams.• Cultivated excellent working relationships with project stakeholders and sponsors at all levels of the organization.• Managed projects to meet all milestones, deadlines, and budgets.• Provided recommendations on improving the design and development of training, communication, and recognition products to be more creative and innovative.• Developed look, feel, and design of communication, training, and recognition materials for a global audience.• Researched, developed, and edited communications, training, and recognition content.• Created and updated sales and marketing training programs for a global audience.• Designed, wrote, edited, and executed online newsletters for Communications and Recognition.• Designed look and feel for President’s Circle and Chairman’s Circle sales recognition events.• Developed logos, presentations, and creative materials for BMSC events.• Developed and/or designed the following training classes: BT Sales, Executive Essentials, Global Account Teams, Extended Stay Revenue Management Strategy, MARSHA Basics, Selling with CI/TY, Event Specialist, Virtual Facilitation, Intermediary Awareness, Delta Hotels Sales Training, Bullseye: Behavioral Segmentation Training.• Designed and developed videos for Communications, Training, and Recognition.• Executed and managed Global Customer Appreciation Week for Marriott Sales. • Executed and managed Global Leadership Awards for sales, marketing, and revenue management disciplines.• Conducted multi-day training sessions for international sales and marketing associates.

Worked as a freelance marketing consultant, visual designer, and copywriter in business to business and business to consumer markets. Combined creativity and commerce to develop innovative marketing solutions and materials. Clients included Marriott International, Computer Automation Systems, Novuss Media, OpenWorks, Children First Academy and CanaryHop.• Developed and executed marketing plans.• Created presentations, proposals and press kits.• Created, edited and proofread marketing materials.• Established company and product branding, messaging; created corporate identity.• Managed, created and edited websites and social media platforms.• Created and executed email marketing.• Produced articles, press releases and blog posts.• Authored and co-authored books, scripts and speeches.

Recruited to create and execute sales and marketing strategies for advertising agency’s products and services into the Arizona market.• Pursued business opportunities through market and prospect research, prospecting, networking and cold calling. • Developed business network comprised of C-level clients.• Collaborated with clients to create, prepare and direct the implementation of recruitment marketing plans. • Created website content, email blasts, print advertising, newsletters and advertorials. • Edited marketing materials and advertisements for team members and clients.

Selected to sell and market boutique, luxury resort in Sedona, Arizona. • Established C-level client base through networking, cold-calling and direct sales. • Developed and maintained relationships with national accounts and large corporate clients. • Resurrected inactive accounts through consistent sales calls.• Improved client event satisfaction scores by 5o percent.• Researched and implemented new marketing methods in an ongoing effort to increase impact on target customer. • Exceeded 100 percent of sales goals for three out of four quarters.• Recognized for top sales achievements.

Collaborated with clients and coworkers to create, prepare and direct the implementation of integrated marketing and business plans designed to impact bottom line as well as contribute to long-range company goals and growth. • Developed strategic and tactical marketing programs for assigned accounts.• Implemented public relations, advertising, and Internet marketing strategies to achieve clients’ marketing and business objectives. • Responsible for organic growth within numerous accounts by recognizing opportunities for new services to clients. • Consistently achieved account profitability through effective management of agency resources, projects, budgets and billing processes. • Managed clients’ marketing campaign budgets. • Provided leadership in new business development by working with team to provide strategic direction and supervision on proposals and plans for agency prospects.• Participated in agency marketing group to build market and national awareness of agency. • Selected to participate in agency’s emerging media group to identify and implement new strategies and tactics for client and agency marketing programs. • Managed internal business project of a new business magazine and website launch into the San Diego market.

Initially recruited for a startup position as a market sales manager for three business hotel properties. Outstanding job performance and contributions to corporate profitability resulted in promotions to senior sales manager and senior account executive. Demonstrated ability to meet or exceed personal sales goals, facilitate effective franchise relationships, and leadership skills to train and supervise multiple sales teams of 5 - 15 members. Senior Account Executive• Selected to spearhead new program to sell and market CasaMagna Puerto Vallarta to major corporations and organizations throughout the United States. • Established all protocols and sales strategies.• Developed client base of organizations, associations and corporate business Senior Sales Manager• Represented five hotel properties. • Developed and managed account teams for Marriott sales managers while maintaining positive, productive relations with stakeholders.• Received outstanding performance reviews for sales achievements, ability to devise coordinate and implement special events for clients, to build lasting relationships, and negotiate rates favorable to both key accounts and hotel properties.• Generated in excess of $2-million in revenue.• Recipient of two awards for Western Region Market Sales TeamMarket Sales Manager• Built account base from zero to more than 100 active clients within two years.• Exceeded group sales goals by 70% • Established successful partnerships with major corporations such as Honeywell, Intel, Motorola, Toyota, Mayo Clinic, Dial, McKesson and CVS Caremark.