Jill Gernaat Email & Phone Number

Kalamazoo, Michigan Area

Train and assist businesses in selling services/products to the government.

- Assisted 1st and 2nd grade teacher with one-on-one reading practice.- Substitute Teacher’s Aide - provided supportive reading instruction to K -- 5th graders.- Junior Achievement Representative to first and second graders.

Coordinated large IT projects to ensure inside/outside clients’ needs were met and projects completed on time, Helpdesk liaison, loaded physician demographic and fee files, documented new system enhancements and changes.Accomplishments:- Wrote training documentation for claims payment software, demographic and fee loads.- Trained key employees on various software enhancements.- Streamlined physician demographic and fee file loads through FTP process.

Coordinate employee benefits, interview new candidates and provide backgrounds investigations, create daily production reports, administer safety program, answer phones and handle mail.Accomplishments:- Hired during start-up phase, worked in trailer then moved into plant.- Initiated contact and built relationships with all vendors, including suppliers for parts stockroom, time-clock software, food vending, cleaning and security.- Assumed all daily HR responsibilities when HR Manager moved to 3rd shift.- Location participant in ERP installation on AS400.

Managed maintenance department and performed safety inspections of group homes and medical clinics.Accomplishments:- Promoted from Paralegal to Property and Safety Manager due to knowledge of safety concerns and demonstrated project management.- Key employee in Joint Commission inspections leading to one of the first social service agencies to earn Joint Commission accreditation.- Trained 200+ employees on new Joint Commission standards within 1 week in auditorium.- Managed 5M pooled loan monetary draws and reporting requirements.

Coordinate due diligence files for $5M pooled loan project, review and organize cases for trial.Accomplishments:- Wrote Environment of Care policies for Joint Commission accreditation.

Workers' Compensation Defense Paralegal: Review medical records, prepare cases for trial and draft settlement contracts.Accomplishments:- Due to organizational excellence, ability to identify key issues and thoroughness, was asked to work on railroad cases in litigation department.

Work with adjusters to reduce claim reserves and close claims on timely basis, communicate to clients any reserve reductions and claim closures effecting premiums.Accomplishments:- Coordinated large mesothelioma cases for clients.- Completed and filed self-insured application for clients.