Jill Racine Email & Phone Number

Richmond, Va, Us

Tampa, Florida, United States

Design, implement and develop PeopleSoft HCM solutions for HR, benefits, and payroll for State and Local Governments. Subject Matter Expert (SME) in HCM implementations with a specialty in HR, base benefits and benefits administration modules. I have served as the Configuration Lead, HR and Benefits Lead at my time with Accenture. Experienced in writing functional and configuration design documents. Trusted adviser and business partner with a strong work ethic who thrives in a fast paced, high-pressured work environment.

Charlotte, North Carolina Area

Charlotte, North Carolina Area

• Support and communicate ongoing open enrollment events, including traveling to facilities around the country.• Subject matter expert on HSA plan including tax implications.• Perform statistical analysis on benefit data including membership, claims, and incentive analysis.• Coordinate benefit module of new hire orientation for all corporate employees. • Designer and presenter of power point presentations, brain sharks, training modules, for open enrollment and various benefit programs.• Monitor changes to regulatory requirements and ensure compliance of processes and documents including policies, contracts, plan documents and summary plan descriptions.• Design and implement software solutions that increase efficiency of departmental tasks.• Manage vision, cobra and flex spending account vendors • Subject matter expert on the vendor interface files, troubleshooting issues and resolving discrepancies.

Framingham, Ma

• Support and communicate ongoing open enrollment events, including traveling to facilities around the country.• Subject matter expert on the HSA plan including tax implications.• Perform statistical analysis on benefit data including membership, claims, and incentive analysis.• Coordinate benefit module of new hire orientation for all corporate employees. • Designer and presenter of power point presentations, brain sharks, training modules, for open enrollment and various benefit programs.• Monitor changes to regulatory requirements and ensure compliance of processes and documents including policies, contracts, plan documents and summary plan descriptions.• Design and implement software solutions that increase efficiency of departmental tasks.• Investigate opportunities to increase the health status and well-being of employees and coordinate the implementation of wellness programs.

Framingham, Ma

• Provide daily direction to the HR Services group (lead, challenge, motivate and coach team members).• Coordinate, prioritize and delegate weekly workload to ensure all processing activities and deadlines are met.• Resolve high level (sensitive/complex) issues that the HR Services Team escalates, in addition to analyzing these situations to identify potential regional issue that may need to be addressed at the management level.• Responsible for training new and existing HR Services Reps on new/updated procedures, program implementation, systems enhancements, etc.• Responsible for developing and executing daily, weekly and monthly scorecards (ACD and Remedy reporting) which provides key performance indicators.

Framingham, Ma

• Responsible for training new and existing HR Services Reps on new/updated procedures, program implementation, systems enhancements, etc.• Responsible for developing and executing daily, weekly and monthly scorecards (ACD and Remedy reporting) which provides key performance indicators.• Resolve high level (sensitive/complex) issues that the HR Services Team escalates.

Framingham, Ma

• Provided phone support to managers and associates with HR and Payroll related issues. • Administered company benefits program by processing forms for enrollment and cancellation. • Advised associates and managers about policies and procedures. • Processed HR transactions into Peoplesoft including making corrections to the database. • Performed necessary actions to update and ensure integrity of the HRIS database using daily audits. • Prioritized work in order to meet deadlines.

• Supported Director of Marketing Operations and 4 department managers.• Booked and coordinated meetings.• Processed A/P for marketing department.• Ordered all print materials and coordinated dates of delivery.• Answered all incoming calls.

Marlborough, Ma

• Recruited for all production and maintenance positions (36 positions over 4 months) using various sources including monster.com, hot jobs, and radio ads. Supported manager and professional hiring by working with the contract recruiters. • Scheduled and participated in interview teams including creating, managing and training interview teams on materials used. • Managed employee activities committee which included blood drives, summer and holiday parties and employee recognition. • Lead trainer for new employee orientation, a 3 day training program that all new hires participated in. • Assisted HR Manager in various projects including EEOC/workman’s comp claims, J1 visa applications, and various employee discipline issues.

History

Education record